Re: Can't connect to an Ea Advisor

by Indys2nd
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Original Post

Accepted Solution

Can't connect to an Ea Advisor

★★★★ Guide

Hello Today when i tried to contact a Ea advisor i was getting a massage saying we were unable to connect you to an advisor and when i tried to make a new case i got this massage 

Sorry, No Channels are Available. Is EA down ?

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Accepted Solution

Re: Can't connect to an Ea Advisor

EA DICE Team

@sararnbsnicu

 

There were issues with the website during the timing of your post. This has now been resolved and you should be able to reach out to us again.

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Re: Can't connect to an Ea Advisor

Hero (Retired)

Try contacting one from a different browser like Chrome, Firefox, or Opera. I tried just now and it seems to be working. Here is a direct link: Use this link for a live chat or a call me option. Scroll down for the live chat option: http://help.ea.com/en/contact-us/new/?product=origin&platform=pc&subject=Logging+in&category=technic...

Message 2 of 5 (3,024 Views)

Re: Can't connect to an Ea Advisor

★★★★★ Newbie

I am getting the same issue and I have tried, IE 11, the Edge browser, Chrome, and Firefox and it looks like this in all of them.

Message 3 of 5 (3,009 Views)

Re: Can't connect to an Ea Advisor

EA DICE Team

@sararnbsnicu

 

There were issues with the website during the timing of your post. This has now been resolved and you should be able to reach out to us again.

Message 4 of 5 (3,126 Views)

Re: Can't connect to an Ea Advisor

Anonymous

This may have been resolved in 2016. But the issue has arisen again in 2019

I need to delete my account but it keeps saying 

"Sorry, No Channels are Available."

I go to Contact us then ---> Manage my account  | Delete account

Message 5 of 5 (2,735 Views)