Can't choose my account name

by Tarlanoc
Reply

Original Post

Re: Can't choose my account name

★ Novice

Hi there

 

I've waited well over 72 hours and can't change my ID.

It still shows a message that ID contains prohibited word or character, and there aren't any prohibited words or characters in the new ID.

Any thoughts?

 

Thanks

 

Greg

Message 11 of 14 (721 Views)
0

Re: Can't choose my account name

[ Edited ]
★ Novice

Same here. The EA gave me this stupid username and I'm now stuck with it for life

 

Edit: Now when I check, it says it changed it to Mint75, but here it still shows 5mwvncqkhuev.

Message 12 of 14 (538 Views)
0

Re: Can't choose my account name

Community Manager

@Mint755 

 

I was able to pull up an account with the name "Mint75" and was not able to pull up an account with "5mwvncqkhuev," so try restarting your Origin client to see if it updates itself. It sounds like your name has updated but has not yet refreshed on the AHQ forum. Please wait 72 hours and try logging out of the forums and back in to see when it will be updated. 

This post is from 2017 and the solution has been provided. Locking post to avoid necroposting.

Blueberry.png
Message 13 of 14 (523 Views)
0

Re: Can't choose my account name

★★★ Newbie

You post the same response with no actual help or just tell us your system is messed up and you all do not know how to fix it. Honesty would be better than generic responses.. 

Message 14 of 14 (443 Views)
Twitter Stream