Can't change main email

by Speaukrai
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Accepted Solution

Can't change main email

★★ Novice

Hey,

 

I want to change my main email address I use for my account, but when I click on 'Edit' to change it and input the code form my phone, I get sent to a page which doesn't exist, see image below.

Is there any way I can change my email other than this method since I would like to use my main email from here on.

 

Thanks.

 

ea.PNG

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Accepted Solution

Re: Can't change main email

Community Manager (retired)

Hey @Speaukrai

 

I've just tried to change email address on my EA account and I haven't encountered this problem Oops If it's possible could you try to use a different Internet browser.

 

You can also try to contact our live support. After you verify your account with them, they should be able to change the email address for you Standard smile

 

Thanks!

/Ataashi

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Re: Can't change main email

Community Manager (retired)

Hey @Speaukrai

 

I've just tried to change email address on my EA account and I haven't encountered this problem Oops If it's possible could you try to use a different Internet browser.

 

You can also try to contact our live support. After you verify your account with them, they should be able to change the email address for you Standard smile

 

Thanks!

/Ataashi

Message 2 of 3 (362 Views)

Re: Can't change main email

★★ Novice

Thanks Help Chat changed my email for me, thanks a lot

Message 3 of 3 (348 Views)