Can’t buy online sims 4

[Izzymcd10]

Every time I try to buy expansion pack it just says oops there’s a problem try later. But been saying that for weeks !!

[EA_Ataashi · Accepted solution]

Hey @Izzymcd10

Have you been trying to purchase the expansions via Origin client or our website? 

Also, is there any error code showing besides the generic message about a problem?

Thanks!

/Ataashi

[EA_Ataashi · Accepted solution]

Hey @Izzymcd10

Have you been trying to purchase the expansions via Origin client or our website? 

Also, is there any error code showing besides the generic message about a problem?

Thanks!

/Ataashi