Can't buy any games.....

[yologirlgamer]

Always getting error messages everytime i try to download/buy a new game... 

[Straatford87 · Accepted solution]

@Alexso-NL

Hi,

Please reach out to a Dutch Advisor on Monday and they will take a look for you:

https://help.ea.com/nl/contact-us/new/#

[Alexso-NL]

Me too. When i try to buy a game i get a window with "Reviewing Order" and it never goes away. 

[FearfulTrump]

Hello, I got the same problem!

Did you find a way to fix it?

[SandArcher]

@FearfulTrump @yologirlgamer @Alexso-NL 

It seems that there are a few different issues here. One is that you can't buy any games and that the other is that there are issues with downloading. What exactly is this error message? 

[Alexso-NL]

Thanks for helping!

The error message i got when buying games was [ref #53000]

It told me that there was a problem with reading my account information and that i need to relog and try again (translating from dutch). Relogging didnt help, i got the same [ref #53000] error.

But this only happens when trying in a browser. In the origin application it gives me an empty screen to check my purchase, but nothing happens.

This guy has a screenshot that has the same issue as me: http://answers.help.ea.com/t5/Origin/I-can-t-buy-a-game-No-add-to-cart-and-single-purchase-don-t-wor...

This seems to be an account issue because i tested it on a newly made account and on that account everything worked fine. 

[Straatford87 · Accepted solution]

@Alexso-NL

Hi,

Please reach out to a Dutch Advisor on Monday and they will take a look for you:

https://help.ea.com/nl/contact-us/new/#

[foxrox55]

As  I click on the download button for Battlefield 1, I get an error message. The servers might just be down, but I don't use Origin that often, and I still need to get to learn it. Thx

 

[ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase/offerEntries?storeId=origin-store¤c... 409 (Conflict)]