Re: Can't buy BF hardline because Origin site is out side the United States

by DrunkenMastea420
Reply

Original Post

Accepted Solution

Can't buy BF hardline because Origin site is out side the United States

★★★ Novice

subject says it all

 

Message 1 of 8 (416 Views)

Accepted Solution

Re: Can't buy BF hardline because Origin site is out side the United States

★★★ Novice

EA cash cards. as Origin is the only place you can by the digital deluxe edition

View in thread

Message 8 of 8 (360 Views)

All Replies

Re: Can't buy BF hardline because Origin site is out side the United States

EA Staff

I'm sorry, but I am not sure I understand? If you go to https://www.origin.com/store/, the store is not set to you current location? Where are you located and what currency do you see in the store?

Message 2 of 8 (413 Views)

Re: Can't buy BF hardline because Origin site is out side the United States

[ Edited ]
★★★ Novice

im in the US

the store shows correct currencies. when i go through checkout i get this error 

We were unable to process your payment. Use a different payment method or try again later. [ref. #10049]. I am using a greendot prepaid card and their support is saying sence origin.com is a site outside the US it can't be used

 

Message 3 of 8 (404 Views)

Re: Can't buy BF hardline because Origin site is out side the United States

EA Staff

Please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Message 4 of 8 (384 Views)

Re: Can't buy BF hardline because Origin site is out side the United States

★★★ Novice

already have a case open about this #17888472

 

i looked at gamestop n bestbuy but they don't have the deluxe edition which i want to buy. they only have the standard game

 

it seems like origin is the only 1 that has the deluxe edition for sale

Message 5 of 8 (363 Views)

Re: Can't buy BF hardline because Origin site is out side the United States

★★★ Novice

here is a reply from their support

 

Dear Donald

 

The Temporary Card and Personalized Card can no longer be used for transactions with merchants located outside North America (United States, Canada, Mexico and U.S. Territories).

 

Regards,

 

The Email Support Team

 

--- Original Message ---
From:
Received: 2015-03-18 19:06:57
To: <[edit: email address removed]>
Subject: RushCard Live Email Support - Re Balance/Transactions
Message 6 of 8 (355 Views)

Re: Can't buy BF hardline because Origin site is out side the United States

Community Manager

@DrunkenMastea420 Origin.com is an American website though. Would there be any other payment method available to you that you could try instead?

Message 7 of 8 (339 Views)

Re: Can't buy BF hardline because Origin site is out side the United States

★★★ Novice

EA cash cards. as Origin is the only place you can by the digital deluxe edition

Message 8 of 8 (361 Views)