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Can't add friend

by lilfoxgirl
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Can't add friend

★★★ Novice

I can't add any friends to my friends lists nor can they add me. Despite this i get updates on what they're doing on my Mass Effect 3, so something is happening.

Message 1 of 8 (297 Views)

Re: Can't add friend

EA Staff

What exactly happens when you try to add them or they you? Do you get any errors?

Message 2 of 8 (295 Views)

Re: Can't add friend

★★★ Novice

no, no errors. They just simply don't add.

Message 3 of 8 (292 Views)

Re: Can't add friend

EA Staff

Have both of you exited Origin and logged back in since trying? Also to be on the safe side, please make either of you don't already have 100 friends.

Message 4 of 8 (289 Views)

Re: Can't add friend

★★★ Novice

yes, none of us have 100 friends (I can't even get 1 friend) and we have tried exiting and re-entering origin several times.

Message 5 of 8 (287 Views)

Re: Can't add friend

Community Manager

After logging out, you can try to reset your hosts file and then log in again.

Message 6 of 8 (273 Views)

Re: Can't add friend

★★★ Novice

I tried it, didn't work.

Message 7 of 8 (270 Views)

Re: Can't add friend

EA Staff

Could you please go to the this page, make sure that you are signed in and ensure that your email is verified and that you have your Security Question set up.

Message 8 of 8 (259 Views)
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