Can't Use Origin

[TracedHavoc]

Every time I try to use my origin client and/or go on the Origin homepage, it loads forever

[OttOiToto · Accepted solution]

@TracedHavok Try using a different DNS, I was able to get pass the infinite loading screen with a different DNS. Is your ISP Comcast Xfinity by any chance? This seems to be a common problem among Xfinity users. 

[EA_Kristi]

Hello @TracedHavoc,

What firewall antivirus and firewall do you use? Do you sue any VPNs or proxies? Does the same issue occurs if you do a clean boot? Flushing DNS may help with this issue as well.

Let us know how you get on.
- Kristi

[TracedHavoc]

I usually just log on using the client, but now every time I try it will load for an indefinite amount of time, I use Avg and made sure that it is not allowed to target and folders involving Origin. 

[TracedHavoc]

I also just tried flushing my dns, that seems to do nothing as well.

[EA_Kristi]

That is very strange @TracedHavoc.

Would mind disabling AVG completely and only running Windows defender just to test? Also, if you use adblock or VPN/proxy could you disable these? Could you try the website if you use Chromes incognito mode?

- Kristi

[TracedHavoc]

I turned off AdBlock and disabled AVG for a while and was unable to still use the client, I also could still not use the Origin website in incognito mode.

[yahel_1]

@TracedHavoc  your problem is that you have closed all  in search engine.,(turning off JavaScript won’t completely protect you from tracking ,Cookies, probably the biggest privacy concern for most web uses).

Origin  work if you turn ON JavaScripT

[OttOiToto · Accepted solution]

@TracedHavok Try using a different DNS, I was able to get pass the infinite loading screen with a different DNS. Is your ISP Comcast Xfinity by any chance? This seems to be a common problem among Xfinity users. 

[MADrag0n]

Hello.
Try to

- check hosts file https://support.microsoft.com/kb/972034
- enter in command prompt that is running as Admin:
netsh http flush logbuffer
netsh branchcache reset
netsh interface ipv4 reset
netsh interface ipv6 reset
netsh interface tcp reset
netsh advfirewall reset
route -f

Restart PC.

If it not helped, Give to us a result of UOTrace for this servers:
signin.ea.com
accounts.ea.com
secure.download.dm.origin.com

[TracedHavoc]

My provider is Comcast, I'll try changing my dns real quick, thanks!