Can't Download Undercover because origin crashes everytime i press NEXT

[Nibbaman1]

I have also tried all the fixes(like CCleaner,Clean boot blah blah blah and none of them work) but Origin freezes and crashes

It goes like this:

Please select the language:

English US

Accept

Origin games/Need for Speed Undercover/Need for Speed Undercover

Next

*Origin freezes and crashes*

Keep in mind this is EA's launcher not crack or anything.It's unacceptable to have problem like these on your Store.

[EA_Darko · Accepted solution]

Hey @Nibbaman1 the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

Let us know how you get on.

Darko

[EA_Darko]

Hey @Nibbaman1 let's start by grabbing a DxDiag so that I can take a look at your system: https://help.ea.com/help/pc/how-to-gather-dxdiag-information/

Once I have that we will see what we can do to fix your issue.

Darko

[Nibbaman1]

@EA_Darko 

DxDiag.txt (78 KB)

[EA_Darko]

Hey @Nibbaman1 would it be possible to rerun the DxDiag in English? 

Darko

[Nibbaman1]

@EA_DarkoWell here's DxDialog again in English it displays in English on my Screen i don't know about yours

DxDiag.txt (77 KB)

[Nibbaman1]

@EA_DarkoAnything?Did you find what the problem was?

[Nibbaman1]

can somebody help me?

[Nibbaman1]

Origin crashes when i try to download need for speed undercover.An EA member came in to help me but after i sent him the DxDiag in English he stopped responding.No hate towards him i just want the problem to be solved

After i choose the Language i want the game to be when i choose the folder location and press NEXT for some reason it crashes

I have tried all the fixes like Cleanboot,CCleaner,Flush Dns but they don't work.This is UNACCEPTABLE that i bought the game from the Original publishers and has problems like these STILL roaming around.

Here's the DxDiag

DxDiag.txt (77 KB)

[Nibbaman1]

what? they took my other post and moved it here!

[Nibbaman1]

@EA_Darko  can you please fix it or should i refund the game at Nov 17th because at this point i don't find any solution