Can't Access Origin Account - Login Verification

by Afrothefifa
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Can't Access Origin Account - Login Verification

★★ Novice

I've moved recently and ever since then origin does not recognize my computer. My account has login verification turned on and attempts to text a security code to my phone, but the code never comes.

I've been trying for a week, the code only reached me once and it didn't work. I don't have origin on my other devices.

 

I tried to contact EA Live Chat but never been able to reach them. I need help immediately and I'm tired of not being able to play my games.

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Accepted Solution

Re: Can't Access Origin Account - Login Verification

Community Manager (retired)

The only way get this fixed is by contacting customer support.

You said it was not possible to reach an game advisor but it usually takes only a few minutes, so I would advise to try again.

 

https://help.ea.com/en/contact-us/new/

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Re: Can't Access Origin Account - Login Verification

Community Manager (retired)

The only way get this fixed is by contacting customer support.

You said it was not possible to reach an game advisor but it usually takes only a few minutes, so I would advise to try again.

 

https://help.ea.com/en/contact-us/new/

Message 2 of 3 (4,917 Views)

Re: Can't Access Origin Account - Login Verification

★★ Novice

I had to close my adblocker for live chat to work.

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