Can I merge 2 accounts together?

[math411c]

Hi everyone

I would like to know; I've forgotten that i already had an account, where I've bought some Sims 4 expansion packs. But now I've accidentally (after a few years) created a new account where I've bought different expansion packs for Sims 4. I've already tried using the codes but it says it's already been used once, so that's not an option. So my question is, is there any possibility that I can merge those two accounts and merge the expansion packs into one account? 

[EA_Darko · Accepted solution]

Hey @math411c this is something that you will need to discuss with one of our live advisers. They will take a look at your account and see what can be done.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

Hey @math411c this is something that you will need to discuss with one of our live advisers. They will take a look at your account and see what can be done.

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko