Brothers: A tale of two Sons not launch

by mathematics654
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Brothers: A tale of two Sons not launch

★★ Pro

Is anybody here have a problem launching Brothers: a Tale of Two Sons? I got it in Origin Access but it's not working

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Accepted Solution

Re: Brothers: A tale of two Sons not launch

Community Manager

@mathematics654 Nothing jumping out at me, can you try disabling your anti-virus and firewall and running Origin and the game as admin.

 

If it still isn't working can you run the game in compatibility mode for Windows 7 or 8. 

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Re: Brothers: A tale of two Sons not launch

Community Manager

@mathematics654 What happens when you try to launch the game? Does it crash to desktop, do  you see an error message?

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Re: Brothers: A tale of two Sons not launch

★★ Pro

@EA_DarkoI get the launcher, when I start the game it go white screen for few seconds and then get back to desktop, no error msg 

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Re: Brothers: A tale of two Sons not launch

[ Edited ]
★★★ Newbie

Hey! I'm having the same problem as well. When I click Play on Origin Access, the button becomes grayed out for a little while, Windows seems like processing and then the Play button comes back again and nothing happens. I don't even get the white screen and there is no error message as well. I tried deleting and re-installing several times to no avail.

 

Edit: spelling etc.

Message 4 of 12 (4,031 Views)

Re: Brothers: A tale of two Sons not launch

Community Manager

@vecchias @mathematics654 Could you guys get me a DxDiag so that I can look for any errors: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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Re: Brothers: A tale of two Sons not launch

[ Edited ]
★★ Pro

@EA_DarkoDxDiag

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Re: Brothers: A tale of two Sons not launch

★★★ Newbie

Hey! Thank you for your response, there you have it 

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Re: Brothers: A tale of two Sons not launch

★★★ Newbie
mine opens origin but not the game.
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Re: Brothers: A tale of two Sons not launch

Community Manager

@vecchias Can you try updating your GPU drivers, the ones you have are over a year old.

 

 

Can you also ensure that you have the most recent version of DirectX also. 

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Re: Brothers: A tale of two Sons not launch

Community Manager

@mathematics654 Nothing jumping out at me, can you try disabling your anti-virus and firewall and running Origin and the game as admin.

 

If it still isn't working can you run the game in compatibility mode for Windows 7 or 8. 

Darko.png
Message 10 of 12 (3,957 Views)