Bought an expansion pack on the wrong origin acocunt

[Littylici]

Hello. I recently purchased an expansion pack for the sims 4 but I purchased it on the wrong account. I have 2 ORIGIN accounts and one I primarily use, however I got confused and logged into the one I don’t really use and purchased the game on there. Is there any way I’d be able to get that game on my other account? I have other expansion packs that I purchase that I use on my primary Account.

help 😫

[CarbonCarl · Accepted solution]

@LittyliciFear not, you will need to contact an EA Adviser and they can transfer games etc from one account to the other providing they're on the same platform and you can verify both accounts.

Visit the link below to find out more about transfers, you should also be able to contact EA using the button at the bottom of the page after following the link:
https://help.ea.com/en-gb/help/account/linking-accounts-and-persona-transfers

Edit: Added a contact link just in case:

https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&community=t...

[CarbonCarl · Accepted solution]

@LittyliciFear not, you will need to contact an EA Adviser and they can transfer games etc from one account to the other providing they're on the same platform and you can verify both accounts.

Visit the link below to find out more about transfers, you should also be able to contact EA using the button at the bottom of the page after following the link:
https://help.ea.com/en-gb/help/account/linking-accounts-and-persona-transfers

Edit: Added a contact link just in case:

https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&community=t...

[Littylici]

You are a lifesaver