Hi,
Since this is a account related issue I suggest you contact a game advisor the recover your account.
To contact a game advisor, please visit the following site:
http://help.ea.com/en/contact-us/new/
# Login to the site by clicking on "LOG IN" in the menu bar, top right.
# If you need to change language, click on the language in the menu bar on the left)
# Search the game you need help with.
# Select the game by clicking on the image and click next.
# Select platform and click next"
# Select a topic and enter your issue and click next
You will now be provided with the contact options that are available, depending on your country.
With best regards,
inSmithereens
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"When you come to a fork in the road, take it"
~ Yogi Berra
