So this all started during the last EA Sale. I was trying to buy a Sims 4 bundle and it wouldn't let me add it to my cart. I then tried to go add a payment method to my account and couldn't do that either. I went to go open a case about it but was then told that my account had been banned and to follow the steps the dispute my account being banned. My only contact option was email. So I followed all that I was supposed to do and waited for EA to contact me back with the next steps. I finally get an email that tells me that my account has been disabled and to contact a customer service representative via chat or phone and gives me a link to initiate a new contact but it just takes me back to opening a new case for my banned account and again my only option is contact via email! It won't give me the chat or phone option!! I've opened TWO cases about this and the exact same thing happens! I'm so tired of this!! I just want to play Sims and to be able to buy the games on Origin.
