BATTLEFIELD V ERROR 196613:0

[MJjaam]

i am trying to update battlefield V, the download speed always stops at 42% and it pauses. i than receive ERROR 196613:0

[EA_Darko · Accepted solution]

In that case @MJjaam let's ensure that the download is paused/stopped and then open your My Game Library and find the BF:V game tile and right-click on it. From here select repair and let Origin go through your files and look for any issues. Once done check the download to see if it has begun again and if not can you try starting it.

If it is still stuck then can you go through the steps here: http://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298

Darko

[EA_Darko]

Hey @MJjaam can you open your Origin Application settings and under Client update can you ensure that you have enabled the following:

• Automatic game updates
• Automatically update Origin
• Participate in Origin client betas

Once done can you try the download again to see if you see the same error.

Darko

[MJjaam]

@EA_Darko they were already enabled. Ive disabled them and enabled them again, the problem is still there

[EA_Darko]

In that case @MJjaam let's try the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[MJjaam]

@EA_Darko none of the solutions worked, even a clean boot

[EA_Darko · Accepted solution]

In that case @MJjaam let's ensure that the download is paused/stopped and then open your My Game Library and find the BF:V game tile and right-click on it. From here select repair and let Origin go through your files and look for any issues. Once done check the download to see if it has begun again and if not can you try starting it.

If it is still stuck then can you go through the steps here: http://answers.ea.com/t5/Technical-Issues/Complete-Support-Origin-Connection-Issues/td-p/5019298

Darko

[MJjaam]

@EA_Darko Thank you so much, repairing the game through origin has solved my problem at the expense of downloading 30GB

[EA_Darko]

Great to hear that it got sorted @MJjaam.

Enjoy the game.

Darko