Re: All of my friends are gone.

by dwharper34
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Original Post

Accepted Solution

All of my friends are gone.

★★ Novice

Today, I logged in to Origin for the first time in two months to buy BF1 and found that my friend list was empty.

I had 20+ friends before, so it may be not the case that all of them had deleted me from their friend lists.

I tried re-logging several times, but that didn't work.

 

Can you retrieve my friends?

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Accepted Solution

Re: All of my friends are gone.

EA DICE Team

@futanal1ty

 

Hi,

 

I've seen this happen before when a player has been hacked. Please reach out to an Advisor and they will verify your account security:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

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Message 2 of 9 (7,805 Views)

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Re: All of my friends are gone.

EA DICE Team

@futanal1ty

 

Hi,

 

I've seen this happen before when a player has been hacked. Please reach out to an Advisor and they will verify your account security:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

Message 2 of 9 (7,806 Views)

Re: All of my friends are gone.

★★ Novice

I don't have any friends either, it's okay.

Message 3 of 9 (7,475 Views)
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Re: All of my friends are gone.

EA DICE Team

@uboadreams

 

Feels like high school all over again - at least I got a cool job now! Embarrassed

 

On a serious note: if your friends have also gone missing then I would recommend to also reach out to an Advisor.

Message 4 of 9 (7,468 Views)
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Re: All of my friends are gone.

★★★ Newbie

Hey guys,

First time posting. I had this issue, 1/29/2017.
All my friends vanished. 
I have not been hacked, i only had 3 friends on my friends list, but they are gone. Its a big pain in the butt, I only own, Titan fall 2, Battlefield 1 and Mass effect. What the heck is going on?
I logged into my account on my brothers computer, friends were gone. Came back home to my home set up, and my friends were gone here too. 
Its been a problem for a while, and there seems to be no rhyme or reason to it.

Message 5 of 9 (7,439 Views)
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Re: All of my friends are gone.

EA DICE Team

@lolskylar

 

I can confirm that you've been hacked as I can see logins on your account from all over the globe. I would recommend to reach out to an Advisor to have your account security status reset:

 

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100

 

Once that is done, your friends shouldn't disappear anymore.

Message 6 of 9 (7,432 Views)
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Re: All of my friends are gone.

★ Guide

I'm 68 years old and all of my friends are dead. I don't like being reminded every time I open Origin. Is there a way to turn that off?

Message 7 of 9 (4,904 Views)
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Re: All of my friends are gone.

★★★ Newbie

Can my account be checked as well? all my friends randomly vanished but the * i have set up is secure normally.
normal logins are from the middle of the netherlands.

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Re: All of my friends are gone.

Community Manager

Hey @PeggingWoman please do not bump older threads such as this.


I'm going to go ahead and lock this thread.

 

If having an issue then please create a new thread with as much info as possible. 


Darko

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