Re: Add photos to webfor

by ElliotLH
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Original Post

Add photos to webfor

★★ Novice

Trying add photos to webform but keep being told they are not the correct format,ive asked several times how to add them in the “correct” format but am getting no replies now

Message 1 of 4 (282 Views)

Re: Add photos to webfor

Community Manager
@alzo31 They should be a png or jpeg format, what type of file are you trying to upload?

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Message 2 of 4 (236 Views)

Re: Add photos to webfor

★★ Novice

I am using my iphone to fill in the webform and attaching by choosing photos,STILL havent heard back from customer services so many thanks for the reply.alan

Message 3 of 4 (232 Views)

Re: Add photos to webfor

Hero

Might be worth double checking the format of the photos on your iPhone isn't HEIF.

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Message 4 of 4 (225 Views)