Activation Keyfor Vault Games?? [ Edited ]

[TacticelTrooper]

hi, guys i just wanna know what is that small arrow pointing upward mean (attached image ) on the gameart box in origin, i own bf4 from ea access vault games , but from yesterday i cant play it it weirdly asks for activation key...my subscription for access is still active, i have contacted EA support game advisers  for 3 times and  not to mention they cant fix S**** they only waste time i have followed everything they said but nothing works ,that activation window pops whenever i try to join a server and even launch single player campaigns....