Re: Account hacked. Email changed.

by EA_Barry
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Original Post

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Account hacked. Email changed.

★★★ Newbie

Hello, My origin account got hacked, the email was changed and i cant event create ticket or contact support since all verification data goes to new email address.

Any help ? Thank You.

Message 1 of 2 (378 Views)

Accepted Solution

Re: Account hacked. Email changed.

[ Edited ]
Community Manager

@Femfatalle 

 

If you no longer have access to your email address, we can try to recover your account.

 

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

 

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png

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Message 2 of 2 (367 Views)

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Re: Account hacked. Email changed.

[ Edited ]
Community Manager

@Femfatalle 

 

If you no longer have access to your email address, we can try to recover your account.

 

Please make contact with an EA Game Advisor for assistance with this.

Click the following link to get started: https://help.ea.com/en/contact-us/

 

Please note the current changes to support: https://help.ea.com/en/help/faq/temporary-changes-to-support-options/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

 

Thanks.

barry.png
Message 2 of 2 (368 Views)