Account banned for no reason

by ToastedBreadd
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Account banned for no reason

★★★ Newbie

My account was banned for no reason at all. I have done nothing that would get me banned so I'm obviously really confused.

Message 1 of 2 (189 Views)

Accepted Solution

Re: Account banned for no reason

Community Manager

Hey @ToastedBreadd we aren't able to assist with TOS related issues on AHQ, as such you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact usat the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

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Message 2 of 2 (169 Views)

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Re: Account banned for no reason

Community Manager

Hey @ToastedBreadd we aren't able to assist with TOS related issues on AHQ, as such you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact usat the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

Darko.png
Message 2 of 2 (170 Views)