Account Banned, Support Unresponsive, and I still don't know why.

[obiewx]

@EA_Darko How long
Because I haven’t played video game since Tuesday
It’s Thursday already
Friday the fut champs begin, meaning I can’t compete
It’s suppose to be way easier n faster considering I sent video n image evidence of my account content before the players n coins went missing
Because it’s weird how
Neymar - 700k
Rttf militao - 700k
Yedder otw - 400k
And account balance of 997000
All goes clear with no trace
This has never happened before so I’m lost

[EA_Darko]

Hey @imuczak have you reached out to our TOS team? If so the best thing I can recommend is to give them time to investigate.

Darko

[EA_Darko]

We are not able to discuss a TOS case on the forums @obiewx.

Please wait to hear back from the team.

Darko

[obiewx]

@EA_Darko Same replies
Wait wait wait
I wonder if the team is just one being
That it’s taking over 48 hours and counting ffs

[imuczak]

@EA_Darko Yeah, I did that and if you say that I should wait, then, I'll. Thanks

[obiewx]

@EA_Darko Please fix up
Didn’t spend money buying this fifa
And playing weeks after weeks to wake up one day and all my content gone
It’s highly unfair and very unprofessional from you and the so called team

[EA_Darko]

There is nothing more that I can do on AHQ @obiewx beyond advising that you give it time.

Darko

[obiewx]

@EA_Darko I’m only asking how long
Why is it hard to give a time frame

[EA_Darko]

Hey @obiewx you can direct any questions relating to your TOS appeal to our Terms of Service team.

I will not be answering any further questions relating to this.

Darko

[obiewx]

@EA_Darko How do I reach them ?