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A question to download THE WITCHER 2

by 2218808852
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A question to download THE WITCHER 2

★ Novice

Why I have bought THE WITCHER 2 in origin .But when I wanna download it,it always has a same mistake to stop me to download it.

I am in Taiwan.CAN u help me,,,,,my english is poor ,,, 

Message 1 of 11 (263 Views)

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Re: A question to download THE WITCHER 2

Community Manager

@2218808852

 

There are two possible solutions for that error:

 

  • Turns on Safe Mode Downloading via Origin - Application Settings - Advanced
  • Reset Internet Explorer Settings (these are Windows settings and are also applicable if you are not using Internet Explorer)

Please let me know if that resolves your download issue.

 

--Tom

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Message 9 of 11 (194 Views)

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Re: A question to download THE WITCHER 2

★★★★★ Expert

Hi @2218808852

 

1.First thing to do , check your TiME / DATE in your machine.

 

2.You need to clearing your Origin cache and for this you get a perfectly detailed post from@EA_Nils >->  http://answers.ea.com/t5/Origin/my-origin-will-not-update-my-sims-4/m-p/4721983#M163410  

 

3.Restart your machine.

 

4.Make sure you are the administrator, run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

NOTE if your issue persist you need to  checked in Origin /Application Settings /Advanced / Safe Mod Downloading - checked Enable Safe Mod Downloading then restart Origin.

Retired champion.
Message 2 of 11 (246 Views)
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Re: A question to download THE WITCHER 2

[ Edited ]
★ Novice

I followed your steps,but it still showed the same result

T-T,,what should I DO?

@yahel_1

Message 3 of 11 (238 Views)
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Re: A question to download THE WITCHER 2

★★★★★ Expert

@2218808852  what kind of error you get or what happens ?...tell me more (use Google translate)

Retired champion.
Message 4 of 11 (224 Views)
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Re: A question to download THE WITCHER 2

Community Manager

@2218808852

 

If you can provide us with the error message that you're getting then we can provide you with detailed further steps. 

 

I also send you a private message with details on how you can contact our dedicated Taiwan support channel.

--Tom

Message 5 of 11 (206 Views)
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Re: A question to download THE WITCHER 2

[ Edited ]
★ Novice

when I ganna to download it,it always showed that "we meet a problem,please help us better " 

 

 @yahel_1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message 6 of 11 (199 Views)
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Re: A question to download THE WITCHER 2

[ Edited ]
★ Novice

THe error numer is:"196620:0" though I do not know what that means

@EA_Tom

Message 7 of 11 (196 Views)
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Re: A question to download THE WITCHER 2

★★★★★ Expert

Ok @2218808852

 

1.You need to clearing your Origin cache and for this you get a perfectly detailed post from@EA_Nils >->  http://answers.ea.com/t5/Origin/my-origin-will-not-update-my-sims-4/m-p/4721983#M163410  

 

2.Restart your machine.

 

3.Make sure you are the administrator, run the setup file Origin with Admin rights  http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2

 

NOTE if your issue persist you need to  checked in Origin /Application Settings/Advanced / Safe Mod Downloading - checked Enable Safe Mod Downloadingthen restart Origin.

Retired champion.
Message 8 of 11 (189 Views)
Highlighted

Re: A question to download THE WITCHER 2

Community Manager

@2218808852

 

There are two possible solutions for that error:

 

  • Turns on Safe Mode Downloading via Origin - Application Settings - Advanced
  • Reset Internet Explorer Settings (these are Windows settings and are also applicable if you are not using Internet Explorer)

Please let me know if that resolves your download issue.

 

--Tom

Message 9 of 11 (195 Views)
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Re: A question to download THE WITCHER 2

★ Novice

My problem has been solved,thankkkk UUUUUUUUUUUUUUu~!

Message 10 of 11 (148 Views)
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