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The game wont launch keeps show key page

by eecarter999
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The game wont launch keeps show key page

★★★★ Novice

my game wont launch. i bought through steam and it's not modded. it's the Ultimate edition. I got the 2 key codes and redeemed them following the instructions on the Bioware page / Origins.

 

Now when I go to the menu screen and push play either by desktop shortcut or through the steam launch play button I am shifted back to the 2 keys and says i have to activate them  so i went back and did so but then i get the error message that the key codes have already been redeemed

I can't play the game at all!

 

I'm on widows 7

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