[Known issue] Problem with logging into DA Origins servers

by Tavalan
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Original Post

Re: [Known issue] Problem with logging into DA Origins servers

★★ Novice
might be 4 for you but its almost 2 weeks for me
Message 71 of 585 (3,136 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★ Apprentice
@Hawke9595 Understandable. It's also getting very annoying.
Message 72 of 585 (3,100 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★★★★ Novice

Yeah I just bought it on the Xbox one and I went through about 5 customer support groups trying to find if the servers were down or not. 5 phone calls and 5 hours later all they tell me to do after bringing in a specialist is that I need to try and post on a thread on their forum and that it may not be connecting because I am in backwards compatibility mode or something like that.

Message 73 of 585 (3,605 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★★★★ Apprentice

I am sorry to hear that.  I am still having the issue of logging in to the servers for the last few days.  Then I got a cloud sync error yesterday and now it it back to being unable to log into the servers.  It was working just fine a free weeks ago and now I can’t delete old characters and I can’t upload characters.....

Message 74 of 585 (3,579 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★★ Apprentice

@Carlipop wrote:

So, on PS3, the message changed since yesterday. Now, after the "Checking downloadable content" loading screen, this new one pops up: "The Dragon Age servers are temporarily unavailable. Please try again."

Is that some kind of progress?


Not likely. Got that a couple times on my attempts the other day.

Message 75 of 585 (3,528 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★★ Apprentice

Still not working today...

 

Can someone from EA tell us if they are working actively on it, please?

Message 76 of 585 (3,501 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★★★ Novice

I just spoke to someone at EA on live chat. This is what they said:

 

Anchal I can imagine how disappointing it could be, other players have also reported this issue. Good thing is, our team is aware and has already started working towards a resolution. I’d request you to just wait for some time while we look into it.
Anchal There is a known issue going on, due to some maintenance
Anchal I know it's upsetting however to make the servers more stable the maintenance is going on for better experience
Anchal I am positive on it that your issue will get resolved soon and hope will able to make you happy
Message 77 of 585 (3,379 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★★ Apprentice

Still not working today, sadly...

Message 78 of 585 (3,356 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★★★ Apprentice
I've been trying to log on with my PC for the last 3 days and the servers were unavailable. "No longer available" was the message I got. The same problem with my PS3.
Message 79 of 585 (3,350 Views)

Re: [Known issue] Problem with logging into DA Origins servers

★ Apprentice
Anyone else think it's a ploy to make us buy their newer products? (Ha,ha...)
Message 80 of 585 (3,344 Views)