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Re: Free game Dragon Age Origins will not install-error code

by EA_Kristi
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Free game Dragon Age Origins will not install-error code

★★★ Newbie

I just finished downloading and installing this game but the installation failed The following comment: appeared:

 

Invalid license. Reason code = Missing DLL (NxCharacter.dll) Error: 0x7E)

 

Please Advise

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Re: Free game Dragon Age Origins will not install-error code

[ Edited ]
EA Staff

Could you please do a Clean Boot and then run a repair on the game (right click the game tile in Origin client).

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Message 4 of 13 (12,705 Views)

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Re: Free game Dragon Age Origins will not install-error code

EA Staff

It is possible that NxCharacter.dll is still missing from your folder after being quarantined by your anti-virus. In this case you should be able to retrieve it from the quarantine folder. Also try to install Physloader.dll.

Message 2 of 13 (12,225 Views)

Re: Free game Dragon Age Origins will not install-error code

[ Edited ]
★★★★ Novice

I followed that link and installed the program, but I'm still getting the error message. The file is not in my antivirus quarantine folder.

Message 3 of 13 (12,198 Views)
Highlighted

Re: Free game Dragon Age Origins will not install-error code

[ Edited ]
EA Staff

Could you please do a Clean Boot and then run a repair on the game (right click the game tile in Origin client).

Message 4 of 13 (12,706 Views)

Re: Free game Dragon Age Origins will not install-error code

★★★★ Novice

That fixed it! Thank you!

Message 5 of 13 (12,156 Views)

Re: Free game Dragon Age Origins will not install-error code

[ Edited ]
★★★★ Newbie

Hello

 

I recieved the same error?

 

Did a fresh restart and then performed an update and a repair twice and it did not fix the error.

 

Like my other games I have Origan and the game saved on my HDD which is my storage D: drive. I run my OS and drivers on a Primary Drive C: an SSD.

 

Any help would be appreciated.  

 

 

 

 

Message 6 of 13 (5,009 Views)

Re: Free game Dragon Age Origins will not install-error code

Community Manager

Can you try manually running the installer, and choosing to repair?

 

The installer, PhysX-9.12.0613-SystemSoftware.msi, can be found in your dragon age install folder,  at Dragon Age\__Installer\physx\redist

 

 

Message 7 of 13 (4,534 Views)

Re: Free game Dragon Age Origins will not install-error code

★★★ Newbie

i tried re-installing the game, tried installing PhysX manually, tried clean boot and repair the game, but it still doesn't work can anyone help me?

Message 8 of 13 (4,489 Views)

Re: Free game Dragon Age Origins will not install-error code

Community Manager

Shadowfang, what anti-virus do you use? Is it an option to temporarily disable it and run the PhysX install again?

Message 9 of 13 (4,401 Views)

Re: Free game Dragon Age Origins will not install-error code

[ Edited ]
★★★ Newbie

I use Avira, i tried turning it off and reinstalled Physx, after turning my laptop off and on again, it now works! Thanks for the help!!

Message 10 of 13 (4,375 Views)
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