Dragon Age Origins freezes after launching

by Rickysocks
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Original Post

Dragon Age Origins freezes after launching

[ Edited ]
★★★ Newbie
Game will freeze right after starting up. I do not get a error message and it locks up
I've gotten the game to start up once but it hasn't done so since.
If I rush through the menu I can resume the game. however none of the menu or environment will react to mouse clicks, I cannot navigate menus or click dialogue but every other part of the game runs.
 
my comp 
Processor
Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz
Manufacturer
Intel
Speed
2.3 GHz
Number of Cores
8
CPU ID
BFEBFBFF000906EA
Family
06
Model
9E
Stepping
A
Revision
 
Memory
RAM
8.0 GB
Video Card
Video Card
Intel(R) UHD Graphics 630
Manufacturer
 
Chipset
Intel(R) UHD Graphics 630
Dedicated Memory
128 MB
Total Memory
4.0 GB
Pixel Shader Version
5.0
Vertex Shader Version
5.0
Hardware T & L
Yes
Vendor ID
8086
Device
3E9B
Plug and Play ID
VEN_8086&DEV_3E9B&SUBSYS_12641025&REV_00
Driver Version
23.20.16.5018
Video Card #2
Video Card
NVIDIA GeForce GTX 1050 Ti
Manufacturer
 
Chipset
GeForce GTX 1050 Ti
Dedicated Memory
4.0 GB
Total Memory
8.0 GB
Pixel Shader Version
5.1
Vertex Shader Version
5.1
Hardware T & L
Yes
Vendor ID
10DE
Device
1C8C
Plug and Play ID
VEN_10DE&DEV_1C8C&SUBSYS_12651025&REV_A1
Driver Version
23.21.13.8873
Operating System
Operating System
Microsoft Windows 10 (build 16299), 64-bit
Service Pack
0
Size
64-bit
Edition
Intel
Version
10.0.16299
Locale
0409
BIOS
BIOS
V1.15
Version
Insyde Corp. V1.15
Manufacturer
Insyde Corp.
Date
 
Sound
Audio 1
Sound Device
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Driver
4.2.2.0
Audio 2
Sound Device
Realtek High Definition Audio
Driver
6.0.1.8366
Drives
DVD
 
CD
 
Size
237.4 GB
Free Memory
139.9 GB

 

 

Message 1 of 4 (544 Views)

Re: Dragon Age Origins freezes after launching

★★★ Newbie
Message 2 of 4 (536 Views)

Re: Dragon Age Origins freezes after launching

Hero

Did you install the game in Origin? If so, right click the game and select the repair game option. If you have the game on Steam, follow these steps.

 

Since you have both dedicated and integrated graphics, it might help to go to the Nvidia control panel and force the game to use the Nvidia graphics card. (This issue is more common on laptops due to battery management favoring integrated graphics for most tasks.) The setting should be under 'Manage 3D settings'. You can select the game from the list and check the box to force the use of the Nvidia graphics card. If you have a desktop, make sure the monitor is plugged into the graphics card instead of the motherboard.

 

The dxdiag show an error related to RAVBg64.exe. This is a Realtek file. You could try to disable your Realtek sound card to see if that makes the crashing stop. You wouldn't have audio anymore, but this might be useful for diagnostic purposes, just to narrow it down.

 

Finally, a clean boot is a good way to ensure no running programs are interfering with your game: https://help.ea.com/en-au/help/faq/how-to-clean-boot-your-pc/



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Message 3 of 4 (518 Views)

Re: Dragon Age Origins freezes after launching

★★★★ Novice

I have a similar video card and was able to fix my game to at least play it on low video settings and keep it running for long periods.

 

I followed a YouTube video to perform a clean uninstall of Nvidia products (mostly to get rid of Nvidia Experience). I download my drivers directly from the Nvidia.com site and everything works fine.

 

I change the compatibility to Win 7

 

Affinity to one CPU. Any are fine. I usually just set it to 01.

 

Keep in-game video settings to low and it works great.

 

I can post it here soon. You should notice some changes in performance with just a few clicks like I did.

Message 4 of 4 (444 Views)