Re: Dragon Age: Origins Won't Start No Error Messages

by martinnick247
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Original Post

Dragon Age: Origins Won't Start No Error Messages

[ Edited ]
★★ Novice

I know this is an age old problem. I have read through a few hundred forums, and tried everything that they suggested. I have uninstalled, reinstalled both the game, and origin client, all with admin privileges, changed compatibility modes, checked the _Installer folder (physx folder is missing, never had it through multiple re-installs and repairs, even tried creating the physx folder then made a redist folder and put the physx files in it from the physx common folder), uninstalled and reinstalled graphics drivers, same for physx files, including trying older ones suggested from the forums, and more. This also includes installing/running without the Windows Defender AV, and also setting up exceptions for both origin client and the game, both files, and folders, as well as the firewall. The game simply just will not run, and does not give error messages. When I've tried to open it from origin client, as well as directly from the DAO folder, it all results in the same thing. Double click it, origin client opens to the DAO page, or disappears if it's already open, then comes back about 2 seconds later, and nothing happens. I can get the DAOriginsConfig file to open, letting me set graphics, sound, etc, but that's the only part of the program that works, when directly accessed from the bin_ship folder. Am I missing something? Below is my system info for reference:

 

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System Information
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Time of this report: 8/19/2019, 16:11:43
Operating System: Windows 10 Pro 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 1201 (type: UEFI)
Processor: Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16322MB RAM
Page File: 7837MB used, 24935MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0267 64bit Unicode

 

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Display Devices
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Card name: NVIDIA GeForce RTX 2070
Manufacturer: NVIDIA
Chip type: GeForce RTX 2070
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_1F02&SUBSYS_37C21458&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16192 MB
Dedicated Memory: 8031 MB
Shared Memory: 8161 MB
Current Mode: 3840 x 2160 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.633789,0.340820), Green(0.311523,0.635742), Blue(0.158203,0.061523), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: U32H75x
Monitor Id: SAM0E03
Native Mode: 3840 x 2160(p) (59.997Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bc5f9e8455cb216b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bc5f9e8455cb216b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bc5f9e8455cb216b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_bc5f9e8455cb216b\nvldumdx.dll
Driver File Version: 26.21.0014.3170 (English)
Driver Version: 26.21.14.3170
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.6
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 7/23/2019 6:00:00 PM, 959336 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown

 

NVIDIA Driver Version: 431.70-desktop-win10-64bit-international-nsd-whql

PhysX Version: 9.19.0218

Dragon Age: Origins - File Version: 1.5.13263.0

Message 1 of 7 (1,647 Views)

Re: Dragon Age: Origins Won't Start No Error Messages

Community Manager

Hey @MTOldtymer can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

The more info we have the better we can help.

Darko

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Message 2 of 7 (1,624 Views)

Re: Dragon Age: Origins Won't Start No Error Messages

[ Edited ]
★★ Novice

Part of the OP included the details from the DXDIAG report, but I will attach it for you. Hopefully something in there you can use to help determine the issue I'm having. Also attached is a detailed system analysis of all hardware, processes, windows updates, etc. Only sensitive data was rewritten or deleted.

Message 3 of 7 (1,586 Views)

Re: Dragon Age: Origins Won't Start No Error Messages

★★ Novice

*bump*

Message 4 of 7 (1,557 Views)

Re: Dragon Age: Origins Won't Start No Error Messages

Community Manager

Hey @MTOldtymer I'm seeing a couple of errors listed there in relation to programs having issues.


Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.microsoft.com/en-ie/help/4026529/windows-10-using-system-file-checker

 

Darko

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Message 5 of 7 (1,508 Views)

Re: Dragon Age: Origins Won't Start No Error Messages

★★ Novice

I ran the system file checkers, etc, though this is a fairly newer build, only a couple months old, the only errors it found were all related to windows defender, but nothing critical. Everything has been corrected, however the same problem still remains, as the original post.

Message 6 of 7 (1,460 Views)

Re: Dragon Age: Origins Won't Start No Error Messages

★ Novice

I'm having the exact same issue, was wondering if you ever got any answers?

Message 7 of 7 (1,336 Views)