September 2015 - last edited January 2016 by ThandalNLyman
Game just crashes randomly.
System Information:
OS Name Microsoft Windows 10 Pro
Version 10.0.10240 Build 10240
OS Manufacturer Microsoft Corporation
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
System SKU To Be Filled By O.E.M.
Processor Intel(R) Core(TM) i7 CPU X 980 @ 3.33GHz, 3334 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1408, 9/21/2010
SMBIOS Version 2.5
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK Computer INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10240.16392"
Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 12.0 GB
Available Physical Memory 9.84 GB
Total Virtual Memory 24.0 GB
Available Virtual Memory 21.7 GB
Page File Space 12.0 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes
Hardware Information
I/O Port 0x00000000-0x00000CF7 PCI Express Root Complex
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
IRQ 20 Standard Dual Channel PCI IDE Controller
IRQ 20 Standard Dual Channel PCI IDE Controller
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce GTX TITAN X
I/O Port 0x000003C0-0x000003DF PCI-to-PCI Bridge
IRQ 23 Intel(R) ICH10 Family USB Universal Host Controller - 3A34
IRQ 23 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Memory Address 0xCE000000-0xCFFFFFFF NVIDIA GeForce GTX TITAN X
Memory Address 0xCE000000-0xCFFFFFFF PCI-to-PCI Bridge
IRQ 16 Intel(R) ICH10 Family USB Universal Host Controller - 3A37
IRQ 16 Standard Dual Channel PCI IDE Controller
IRQ 18 Realtek PCIe GBE Family Controller
IRQ 18 Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
IRQ 18 Intel(R) ICH10 Family USB Universal Host Controller - 3A36
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A35
IRQ 19 VIA 1394 OHCI Compliant Host Controller
IRQ 19 Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce GTX TITAN X
Memory Address 0xA0000-0xBFFFF PCI Express Root Complex
Memory Address 0xA0000-0xBFFFF PCI-to-PCI Bridge
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce GTX TITAN X
I/O Port 0x000003B0-0x000003BB PCI-to-PCI Bridge
Memory Address 0xFA000000-0xFAFFFFFF NVIDIA GeForce GTX TITAN X
Memory Address 0xFA000000-0xFAFFFFFF PCI-to-PCI Bridge
Here is a copy of the event:
Faulting application name: daorigins.exe, version: 1.5.13263.0, time stamp: 0x52164c37
Faulting module name: daorigins.exe, version: 1.5.13263.0, time stamp: 0x52164c37
Exception code: 0xc0000005
Fault offset: 0x0041b354
Faulting process id: 0xca8
Faulting application start time: 0x01d0fa397a3fdaea
Faulting application path: C:\Program Files (x86)\Origin Games\Dragon Age\bin_ship\daorigins.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Dragon Age\bin_ship\daorigins.exe
Report Id: 80eb9bd4-7d72-45ca-bcfd-f9cf078d1e17
Faulting package full name:
Faulting package-relative application ID:
September 2015
I don't think the issue is Windows 10, since I'm currently playing through the game on W10 without any issues.
The first step would be to repair the game. If you have the game in Origin (and judging by the file path, I think you do), right click the game and select 'repair game'.
If that doesn't work, set the CPU affinity for this game to one core. You can do this in the Windows Task Manager (ctrl + shift + esc) while the game is running.
December 2015
I have a similar issue
Win 10 x64 Pro
2x 980ti in SLI
trying to run it in 4k resolution - has no performance issues but random crashes all over
going to try running in a window.
January 2016
I have found mine freezes and I can't do anything in the game.
I hit <ctrl> <alt> <del> and then hit cancel and my game continues on until the next time it happens, normally about an hour or so, then I do the same thing.
March 2018