pre order download

[Ravenwood17]

I ordered DAI for pre order download. It was supposed, to start,  last night. Nothing has happened, all my settings are correct.  What's the delay.

[EA_David]

Does the game show up in your My Games list? If not, check your Order history. If the game is still showing as processing, please contact support, it appears that there is something preventing the pre-order from going through. 

http://help.ea.com/en/article/welcome-to-the-new-and-improved-ea-help-center/

In your region you should have been able to start the preload by now.