Re: dx memory issue (DirectX Error, memory)

by viwind
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Accepted Solution

dx memory issue (DirectX Error, memory)

★★ Novice

Hi,

 

After selecting a character, I can't get to next without crashing with low memory

Is there a memory leak or do I have low memory?

 

I have AMD R9 290 which has 4GB of memory.

 

https://drive.google.com/file/d/0B59b5ecJhtCOdDkxeGRORnVYaEE/view?usp=sharing

 

my system has 8GB of memory.

 

 

Message 1 of 8 (17,042 Views)

Accepted Solution

Re: dx memory issue (DirectX Error, memory)

★★ Novice

Hi,

 

I found out the cause of my problem and fix.

I hope this can help someone.

 

I was getting low memory which caused it random crash at login as well as mentioned above.

 

Then I remembered the virtual memory: I've set to 1GB (1024 MB) as part of optimization that I set long ago (use physical ram and save space on SSD).

 

After changing virtual memory to system managed (which is meant to take as much as you need), it fixed the random crashing problem and works fine.  My physical memory though is still at 6GB out of 8GB (leaving 2GB free).

 

For those who would want to check, you can check this way:

for Windows 8.1 / 8

 

  1. Window Key + X
  2. Select System
  3. on the left navigation, click Advanced System settings link
  4. Click Settings under Performance
  5. Click Advanced tab
  6. Under virtual memory, Click Change
  7. You can turn on Automatically manage paging file
  8. or, in my case, i select SSD and set System managed size instead of custom size.

I could play without low memory issue and can play with ultra setting... and now my video card heats up the room with loud fan...

 

I hope this helps someone Wink

 

 

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Message 5 of 8 (21,074 Views)

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Re: dx memory issue (DirectX Error, memory)

Community Manager

@viwind Hi,

 

Thanks for your report. AMD just released a new Beta Driver specifically aimed at Dragon Age: Inquisition: http://support.amd.com/en-us/kb-articles/Pages/AMDCatalyst14-11-2-BetaWINReleaseNotes.aspx

 

Can you give this a try and report back whether you are still experiencing these issues? 

 

Cheers,

Nils

 

 

Message 2 of 8 (17,008 Views)

Re: dx memory issue (DirectX Error, memory)

★★ Novice

Hi Nils,

 

Thank you for the reply,

I've installed the latest beta driver and I still run into crashing.  I didn't see the typical DX memory bug but instead just closes it.

 

However, changing graphics settings to Medium seems to help as I could play for an hour without a problem.

Let me know if I should take further steps.

 

My system memory load is at 6GB with DX leaving 2 GB free memory while game play

my graphics card has 4GB of memory.

 

Ultra setting => Crash after an intro where the character ends up in jail

High setting => Crash after some time, i can get to intro and a bit further

Medium setting => OK

... 

 

so at least it's playable for me

Message 3 of 8 (16,970 Views)

Re: dx memory issue (DirectX Error, memory)

★★ Novice

Getting a similar problem, game crashes after char creation, game hangs for a moment, entire screen goes either brown or green and then a no signal appears on my monitor, audio continues in background

 

Running an i7 3770k @ 3.9GHz and a GTX 660Ti 2GB Memory with 8GB RAM, so i'm pretty close to recommended reqs

All latest updates done (including the visual C fix that has been floating around as well as the display drivers and directx)

 

Ultra setting => Crash after an intro where the character ends up in jail

High setting => Crash after some time, i can get to intro and a bit further

Medium setting => Crashes same time as High

 

and i absolutely refuse to play on Low settings, i'd rather have my nether regions shaved by a drunk Dalek human hybrid.. Frown

Message 4 of 8 (16,947 Views)

Re: dx memory issue (DirectX Error, memory)

★★ Novice

Hi,

 

I found out the cause of my problem and fix.

I hope this can help someone.

 

I was getting low memory which caused it random crash at login as well as mentioned above.

 

Then I remembered the virtual memory: I've set to 1GB (1024 MB) as part of optimization that I set long ago (use physical ram and save space on SSD).

 

After changing virtual memory to system managed (which is meant to take as much as you need), it fixed the random crashing problem and works fine.  My physical memory though is still at 6GB out of 8GB (leaving 2GB free).

 

For those who would want to check, you can check this way:

for Windows 8.1 / 8

 

  1. Window Key + X
  2. Select System
  3. on the left navigation, click Advanced System settings link
  4. Click Settings under Performance
  5. Click Advanced tab
  6. Under virtual memory, Click Change
  7. You can turn on Automatically manage paging file
  8. or, in my case, i select SSD and set System managed size instead of custom size.

I could play without low memory issue and can play with ultra setting... and now my video card heats up the room with loud fan...

 

I hope this helps someone Wink

 

 

Message 5 of 8 (21,075 Views)

Re: dx memory issue (DirectX Error, memory)

★★★ Newbie

Thanks man! That saved me TOdayStandard smile

Message 6 of 8 (16,578 Views)

Re: dx memory issue (DirectX Error, memory)

★★★ Newbie

I am sorry, but I am havingh the same "insufficient memory" problem, and I am using Windows 7 - 64 bit . Please help!

Message 7 of 8 (15,737 Views)

Re: dx memory issue (DirectX Error, memory)

★★★ Newbie
U r my god now
Message 8 of 8 (7,625 Views)