September 2015
October 2015
I have the same issue and am trying to figure it out. If you got a good answer since this was posted i would love to hear it. If not I will wait for the Help Centre to get back to me.
March 2017
Same here. Note, there is a piece of light armor that has no class restrictions. It say's " only". I'm guessing that this was supposed to be the virtuoso armor, but it is either bugged OR they removed it last minute because of some other bug or exploit, so its intentional. Who knows. Don't expect an answer from EA on it.
August 2017
November 2017
Yes, I have had the same thing happen. I really wanted to experiment with this character (with the armour I have gained!). It appears that EA does not care about fixing this issue (please prove me wrong).
The lack of support for these expensive games is very disappointing. If there are issues they should be fixed, period.
November 2017
This is a player to player help forum, so no one here can actually do anything about this since is seems to be either account side or server side issue. You will need to contact EAHelp and talk to an advisor in a chat session. I have heard Firefox is the best browser to use, and don't have ad blocker or pop up blocker on. You may also have to talk to several different ones depending on who you get, as some are better than others and more willing to work at helping you.
February 2018