[Xbox] Dragon Age Inquisition crashing On Launch

by Lukeizdaman
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Original Post

Re: Dragon Age Inquisition crash xbox

★★★ Novice

I tried removing the save data of all my games last night when I was with xbox support and the crash still happened after the fact. It 100% seems like it's trying to sync data up and something makes it crash during that process. 

Message 11 of 72 (569 Views)

Re: Dragon Age Inquisition crash xbox

★★★ Novice

UPDATE: i got home from work and booted up the game just to see if maybe something changed, now the game is launching fine and everything is normal. Not sure what changed. 

Message 12 of 72 (561 Views)

Re: Dragon Age Inquisition crash xbox

Community Manager

Hey, All

 

I logged into both consoles this morning and it appears I can connect to the game without issues. Seems to be a temporary issue.

 

I am honestly not sure what happened as I went through all the troubleshooting steps to test it and had the same issue.

 

All seems to be good now though!

EA_ShepardAHQ


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Message 13 of 72 (534 Views)

Re: Dragon Age Inquisition crash xbox

★★★★★ Newbie

Hi, EA_Shepard Community Manager,

 

Yes, the problem originally occurred on my Xbox Series S so I downloaded the game to my Xbox One and the problem still occurred. I do have Xbox Ultimate and I tried it on my PC and the problem happened there as well. I ended up going to my Playstation and buying the game, again, through and I'm able to play it on my Playstation.

 

On my Xbox Series S I did a total factory re-set but kept my apps and games but I did uninstalled ALL of my games on my own, but that didn't work. 

 

I don't have another Xbox account, but I supposed I could try something like that. That's a good idea. I'll give it a try!

 

Thanks so much for the suggestion!

Message 14 of 72 (528 Views)

Re: Dragon age inquisition crash/bug xbox

★★★ Newbie

So I have done ALL of this, multiple times and it still will get to the bio ware screen and send me back to home screen.  I have been trying for over an hour.  What else can I do?   I have also unplugged everything and restated.

Message 15 of 72 (484 Views)

Re: Dragon Age Inquisition crash xbox

★★★ Novice

Ok, so now a week later the crashing issue has popped back up again. I haven't done anything different between now and a week ago but this morning im trying to play a little bit and the same issue is back. Start the game, get to the ea/bioware start up, then the game crashes....

Message 16 of 72 (484 Views)

Re: Dragon Age Inquisition crash xbox

@LunaNaso 

 

If you want EA Shepard to see your post you need to tag him with @EA_Shepard .

+++++++++++++++++++++++++++++++++++++++++++++++++++++
This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
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Individual science fiction stories may seem as trivial as ever to the blinder critics and philosophers of today - but the core of science fiction, its essence has become crucial to our salvation if we are to be saved at all.
Isaac Asimov
Message 17 of 72 (481 Views)

Re: Dragon Age Inquisition crash xbox

Community Manager

@LunaNaso @Lukeizdaman It happened to me again. The team has been alerted to it.

 

Once I get word, I will post again and let everyone know.

 

Cheers!

EA_ShepardAHQ


Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 18 of 72 (464 Views)

Re: Dragon Age Inquisition crash xbox

[ Edited ]
★★★★ Novice

I'm experiencing the same issue. On as Xbox 1, a Series S, and also on cloud gaming. I've tried the cloud gaming on multiple accounts as well as deleting my save entirely. (The second account I tried with had never even played the game). Starting offline allows the game to launch. I was able to initiate a transfer of my save from 360 but as soon as it was trying to load the game it crashed again.

 

I started the game a few days ago and it was working fine at first, but then last night it started crashing immediately on launch. I uninstalled and am currently installing the disc version (I was previously playing a digital copy since it is on EA play) to see if that makes a difference.

Message 19 of 72 (460 Views)

Re: Dragon Age Inquisition crash xbox

★★★★ Novice
@EA_Shepard See my post #19, I also had a friend in Australia try and they were able to launch on cloud gaming ok. Not sure if there are different dragon age servers for different regions but maybe that is a possibility?
Message 20 of 72 (457 Views)