Problems with payment

[Goterias]

Credited to the card 1800 rubles. The game is worth 1799 rubles. Write off the two operations on 60 rubles, and now tries to pass on the attempt in 1799.

Translated google translate

[crinrict · Accepted solution]

That is usually a charge to verify your card.

You should get it back in a few days. If not, contact a game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page

[crinrict · Accepted solution]

That is usually a charge to verify your card.

You should get it back in a few days. If not, contact a game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page