Re: Origin not seeing installed DLC and save file not loading after buying game

by 24_Charles
Reply

Original Post

Origin not seeing installed DLC and save file not loading after buying game

★ Novice

Okay so I was playing Inquisition from EA Play and well i loved the game so i went to actually buy it. That's when the nightmare began.

I have everything installed on steam and i even re-installed all the dlc but when i enter the game i can't open my saves because it can't detect the DLC. Please help, i have 50 hours ingame and i cant afford to lose that.

Message 1 of 3 (588 Views)

Re: Origin not seeing installed DLC and save file not loading after buying game

[ Edited ]
Community Manager

@Blutraven Hey, when you check the DLC tab in Steam (right click the game in your library and choose Properties) do all the DLCs show ticked as installed there? You may also want to use the Verify Integrity option in the Local Files tab, just in case there's an install issue with any content. 

I have a few more questions that might help with figuring this out. 

  • At any point did you move the game install/DLC to a different location/HDD?
  • And just to double check, are you able to start and save on a fresh game? Also, to check, did you buy the GoTY version of the game? 
  • Have you ever used mods?
  • Does your error message exactly match the one here, or is yours different?

The final post on this page might be useful for you too: https://answers.ea.com/t5/Dragon-Age-Inquisition/quot-Downloadable-Content-is-Missing-quot/m-p/10071...

 

David.png
Stay and Play.png
Message 2 of 3 (544 Views)

Re: Origin not seeing installed DLC and save file not loading after buying game

[ Edited ]
★★★ Novice

I have not tried this but this could be the fix for it 

 

  1. Go to https://help.steampowered.com/
  2. Select Dragon Age: Inquisition
  3. Select the delete option Image 1
  4. For me there are two entries, I randomly selected the upper one, because both entries show the exact same Image 2
  5. Remove the game Image 3 
  6. Restart Steam and exit Origin
  7. Back to https://help.steampowered.com/
  8. Select Dragon Age: Inquisition
  9. Select Problem: It's not in my library Image 4
  10. Select Restore Image 5
  11. Restart Steam and exit Origin
  12. Start Dragon Age: Inquisition,
  13. Don't need to be logged in Image 6
  14. Select New Game, Select Random Race, Select Random Class
  15. If you have the Difficulty option: "Custom" it worked and the DLCs should now all be recognized Image 7

 

https://steamcommunity.com/app/1222690/discussions/0/5174040687094167227/

Message 3 of 3 (505 Views)