December 2014
I seem to also have this issue. I did finally finish getting all the pieces for the Dalish banner. And it shows up in Skyhold fine.
But I've never seen my claiming banner to be anything but the default Inquisition banner. I almost assumed this was what was meant to happen. Guess its another bug.
December 2014 - last edited December 2014
It is not a bug for some banners to show poles. You are suppost to unlock something call the banner topper to fully decorate the banner.
The real problem is even though you have met the requirements for unlocking the banner topper it doesn't unlock. For example to unlock the banner topper for the templar banner, you must unlock the templar tower in skyhold.
I already build the templar tower and nothing has been unlock for my templar banner. Just a pole with helmet on top. I am not sure whether I am missing something or what. But this should be a bug.
The banner topper which can be actually looted from a treasure or strong box is working fine. Just the ones that need some specific requirement to be unlocked.
January 2015
In my first playthrough the banner shows correctly, as seen here: http://i1378.photobucket.com/albums/ah97/DaemionMoadrin/ScreenshotWin32_0024_Final_zps33aa4849.png
In my second playthrough, the banner is gone: http://i1378.photobucket.com/albums/ah97/DaemionMoadrin/ScreenshotWin32_0023_Final_zps696fb32e.png
I can switch between the characters, the mage always sees the banners, the rogue never does.
I wasn't aware I had to unlock anything to get a complete claim flag, I certaintly didn't do anything special in my first playthrough.
January 2015
Why I can't find how to fix this in any website and why EA lazy to fix this little bug annoying me so much.
March 2015
I have the same problem on Ps4 what should i do
May 2015 - last edited May 2015
I'm having the same issue right now -- I'm playing on the PC, and no matter which banner I select in the Undercroft, only the Inquisition banners show up in Skyhold.
I'm in the process of trying to determine which pieces I still need (stuck at 15 / 22) and am more than a little frustrated that the banners are not changing for me to look at and see what I need.
EDIT: I finally got the the banners to change, but only if I exit the game to the menu and reload the save. Considering how long load screens take, it's a little tedious, but at least it's working now.
February 2016
Yup, capturing a keep fixes this. I got this problem after I started with a new character.
In my first playthrough I did not have any issues with the banners at all.Towards the end I felt like trying a mage instead and started anew.
No banners. I hated it.
I returned to my main playthrough, loaded an old save, NO BANNERS. (although there was no problem before)
I started playing and decided to delete the other character just in case. I deleted that one, and captured the Griffon Keep in the Western Approaches, and I got my banners back.
Might sound irrevelant but if you have multiple character saves, I think that might be related with the bug.
April 2016
March 2019
5 years later and I'm experiencing this issue too