June 2021
@asdf123lkjh No information given, so I have to ask. Have you made sure you're using the same EA account for both the game and the site? Are you playing the game while online & logged in to that account (in the game as well as on Origin), and you have nothing preventing the game from accessing the internet? Did you make sure you set your world state to export (the little computer monitor icon in the upper right corner of the keep has a tick on it)?