Re: Game crashing on launch

by Akhyron
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Original Post

Game crashing on launch

[ Edited ]
★★★ Newbie

I can't get the game to start properly. I either launch the game through Origin or from desktop, and it starts up, a window appears for a moment, expands to full screen and then immediately vanishes, crashing out.

 

There is no error on crash, not even in the windows system event log.

There are no errors in the install log, so nothing went wrong there either.

 

my dxdiag is here:

http://pastebin.com/RNMkdMj9

Message 1 of 28 (1,366 Views)

Re: Game crashing on launch

★ Novice

i've had the same problem too. I've run the update checker and repair fucntion several times and rebooted my computer as well.

 

http://hastebin.com/doyebuqemi.tex

 

Message 2 of 28 (1,270 Views)

Re: Game crashing on launch

★ Novice

It seems that if you click outside before it can launch, it'll open in a window and start normally.

Of course, it'll expand to full screen and crash once you click on it.

Message 3 of 28 (1,210 Views)

Re: Game crashing on launch

★★★★ Novice

@bgg1996 wrote:

It seems that if you click outside before it can launch, it'll open in a window and start normally.

Of course, it'll expand to full screen and crash once you click on it.


This happened to me too. Apparently the game has issues as soon as it goes full screen...

Message 4 of 28 (1,201 Views)

Re: Game crashing on launch

Community Manager

@AqwaGuardian That dxdiag seems to be favoring the use of your onboard graphics chipset, not your Nvidia card. Please check you Optimax profiles/power settings to ensure that the main card is being used when you play the game. 

 

valuablehummus, can you use a hastebin link instead, I can't read pastebin ones, sorry. 

Thanks. 

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Message 5 of 28 (1,188 Views)

Re: Game crashing on launch

★★★ Newbie

This sucks.  I have been waiting and waiting for this game and now it won't work.

Message 6 of 28 (1,177 Views)

Re: Game crashing on launch

[ Edited ]
★★★ Novice

This is exactly what's happening to me and I have a pretty new build and all other games are working.  Is there no fix or workaround on this?

 

http://hastebin.com/axavotezoq.tex

Message 7 of 28 (1,150 Views)

Re: Game crashing on launch

★ Novice

Thank you very much! Switiching the graphics card worked!

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Re: Game crashing on launch

[ Edited ]
★★★ Novice

Mine seems to be doing the same thing (or maybe I'm reading it wrong).  How do you change these settings to make it pull from the card?

 

My info again http://hastebin.com/axavotezoq.tex

Message 9 of 28 (1,062 Views)

Re: Game crashing on launch

★★ Novice

Same thing happening to me. When I ran the compatibility troubleshooter it immediately came back saying that it is an "Incompatible program." How is this possible?!? And more importantly how do we fix it?

Message 10 of 28 (1,060 Views)