GOTY Edition didn't come with a code for DLC extras

[MrsBusted629]

I can't access any of the DLC extras that came with my Game of the Year Dragon Age Inquisition game for PS4. EA Games help told me they can't help me and this clearly not an issue for them to fix unless it was a PC version. I would greatly appreciate any help as the game that I got as a gift did not come with a downloadable code. 

[ZeroCool_Doc]

Hello @MrsBusted629

Where did you buy the game?

Usually DLC codes issues appear cause game and PSN-store are different regions