Formerly Resident Golden Nug Has Gone Missing [ Edited ]

[Anathema93]

For some reason my game won't show me Golden Nug or load a custom world state for past 2 days. Everything worked fine before. I'm logged in Origin, Keep and in the game itself, same mail used for all.

PC Deluxe version

[EA_David · Accepted solution]

@Kadica @Anathema93 Thanks for the posts. We're seeing this on our end and are looking into it. 

I know there were issues on Xbox One, and we want to see if they're related.

[Kadica]

Playing PC Deluxe Version; Windows7 64bit

Today I wanted to start a new game and well....

I can not upload a costum world state, no golden nug apears to synch the game with the servers, and new made characters don't show up in the keep. It's like being offline.

Nothing was changed at my System lately. I've repaired the game, deaktivated antvirus and firewall shortly for a test. Game and Origins have permission to Internet (checked it double). When I load the game it says it (successfully) connects to the dragon age servers, but there seems to be no communication between game and server.

I don't play Multiplayer, so I've not checked this.

My spouse have the same problem.

Please fix that fast.

[EA_David · Accepted solution]

@Kadica @Anathema93 Thanks for the posts. We're seeing this on our end and are looking into it. 

I know there were issues on Xbox One, and we want to see if they're related.

[Anathema93]

Thanks for quick reply, it puts my mind at ease Guess I'll stick to my old Inquisitor for a while.
Good luck with fixing

[EA_David]

@Anathema93 @Kadica Hey, thanks for being patient. This issue should be resolved now, can you check again?

From my own testing this is back up and running again. 

[Anathema93]

@EA_David hi,
thanks so much, everything is working now =)

[EA_David]

Splendid.  I'll close this off now as we've gotten a few confirmations back.