Dragon Age Keep import & Golden Nug issues [solution PC/PS4 only]

by xy13x
Reply

Original Post

Re: Dragon Age Keep World State not exporting to DA:I

★★★ Novice

The way you are describing the issue is exactly as how it is for me, although I play on PC. Everything seems to be working fine, exporting, logging in, connecting. When I try to start a new game however the custom world state isn't there, no errors, not even an option to "import from keep". This issue has been driving me absolutely mad, I sincerely hope they can fix it soon, as I am very sure the problem lies at their side.

Message 41 of 357 (2,449 Views)

Re: Dragon Age Keep World State not exporting to DA:I

[ Edited ]
★★★★★ Novice

Chatted with a Support person and linked this thread, he asked from a Specialist and said that they are already working on a solution and that they think its from compatibility of the in game files.

Message 42 of 357 (2,433 Views)

Re: World State won't import.

★★ Novice

I have the problem as well. Glad that it is apparently not a problem on my end.

Message 43 of 357 (2,050 Views)

Re: Dragon Age Keep World State not exporting to DA:I

★★★ Novice

That is good news, I surely hope it gets fixed soon

Message 44 of 357 (2,357 Views)

Re: World State won't import.

★★★ Novice

Having the same issue. Tried clearing internet cache, origin cache and repaired the game itself. Nothing helps. Been like this for hours.

Message 45 of 357 (2,031 Views)

Re: World State won't import.

★★★★ Novice

Apparently they are working on the issue, it appears to be on their side so wait & see.

Message 46 of 357 (2,009 Views)

Re: World State won't import.

★★ Novice

Same to me I'm on Xbox one and it says I need to go to the website to do a custom world and I already did only shows default so frustrated about this put a lot of time into this game hope they fix it glad I'm not the only one though. 

Message 47 of 357 (2,000 Views)

Re: Dragon Age Keep World State not exporting to DA:I

★★★★★ Novice

I'm actually relieved to see it's not just me... I was starting to get utterly frustrated with this.

Tried every troubleshooting I could think of, went back and forth and still nothing is working.

I contacted them on their twitter https://twitter.com/DragonAgeKeep but still no reply and nothing at all to acknowledge this is happening. Bit annoyed cause I'm off for a week and really wanted to have some DA:I fun.

Hope they fix it soon and it's not completely forgotten behind the new games.

Message 48 of 357 (2,228 Views)

Re: World State won't import.

[ Edited ]
★ Novice

I'm having the same issues on my PC. Maybe it is a server issue because I've been trying to fix it since yesterday.

Message 49 of 357 (1,984 Views)

Re: Dragon Age Keep World State not exporting to DA:I

★★★★★ Novice

They owe an explanation. Instead of prioritizing a * game like Anthem they need to address their DA user-base. 

Message 50 of 357 (2,118 Views)