Re: Dragon Age Keep import & Golden Nug issues

by sundance31us
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Original Post

Re: Dragon Age Inquisition Tapestry Issues

★★★★ Novice

I know the feeling.

Message 101 of 357 (2,338 Views)

Re: Dragon Age Keep import & Golden Nug issues

★★★★ Novice

So it's not only me...

I need my world state back Frown

 

 

Message 102 of 357 (2,600 Views)

Re: Dragon Age Keep import & Golden Nug issues

Here's another place to watch for Keep updates...

 

https://twitter.com/DragonAgeKeep

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Message 103 of 357 (2,571 Views)

Re: Dragon Age Keep import & Golden Nug issues

★★★ Novice

last post on the twitter is 8 december for me xD

Message 104 of 357 (2,552 Views)

Re: Dragon Age Keep import & Golden Nug issues

Same for me. I sent them the link for this thread and asked if there was an update.

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Message 105 of 357 (2,544 Views)

Re: Dragon Age Keep import & Golden Nug issues

★★★ Novice
All hail the king!!!
It worked!
Message 106 of 357 (2,522 Views)

Re: Dragon Age Keep import & Golden Nug issues

★★★★ Novice

you sir are a hero Large smile

Message 107 of 357 (2,511 Views)

Re: Dragon Age Keep import & Golden Nug issues

★★★★ Novice

I did that magic trick that worked for you and... nothing Frown still default world state. 

Why it's working for others and not for me. And why it happens when I really wanna play.

Message 108 of 357 (2,471 Views)

Re: Dragon Age Keep import & Golden Nug issues

★★★ Novice

Unfortunately that did not work for me. It still only gives me the default world state option.

 

I did contact EA Help, in addition to clearing some blue-ray data I reinstalled the game and followed these steps (note: none of these steps worked for me, but I'm leaving them here in case it does help anyone. I'm still in need of a fix):

 

CLEAR ALTERNATE MAC ADDRESS

1. Go to Settings > Network Settings > Advanced Settings > Alternative Mac Address > Clear
2. After this shut down the console, disconnect the power cord from the back of the Xbox One and wait two minutes.
3. Once the two minutes have passed, plug the power back in and wait for the power bricks light to go from White to Orange.
4. Once the brick is Orange, start your console.


DELETE CLOUD SAVES

1. On Home, pull the right trigger, and then press A to open My games and apps.
2. Highlight the game, press the Menu button on your controller, and then select Manage game.
3. Scroll to the right, highlight the saved data for your gamertag under Saved Data, and then press A on your controller.
4. Choose Delete everywhere.
5. Restart Console


POWERCYCLE XBOX ONE

Follow these steps to power cycle your Xbox One Console: 
1. While the console is on, press and hold the console's Xbox button for 5 seconds. 
2. The console will power down. 
3. Wait 30 seconds, and then turn your console back on by again pressing the Xbox button.


CHANGE PRIVACY SETTINGS

1. From the Home Screen, using the controller scroll left to the navigation pane.
2. Scroll down to Settings Icon.
3. In the Setting menu scroll down to Account.
4. Under Account, select Family.
5. Enter the password or passkey.
6. Select the account that you want to update.
7. Select the category of settings you want to update, such as Privacy & online safety.
8. Select the Adult defaults.
9. Toggle back to Child defaults and then finally back to Adult defaults once more.
10. Powercyle the console to complete the troubleshooting.


REMOVING GAMERTAG

1. From the Home Screen, using the controller scroll left to the navigation pane.
2. Scroll down to Settings Icon.
3. In the Setting menu scroll down to Account.
4. Select Remove accounts.
5. Select the account that you want to remove.
6. Select Remove to confirm.
7. When you're finished, select Close.


RE-ADDING GAMERTAG

1. From the Home Screen, using the controller scroll left to the navigation pane.
2. Select Sign in.
3. Scroll down to Add & Manage.
4. Select Add new.
5. Type the email address or phone number you use to sign in to your Microsoft account.
6. Enter your password. If you've forgotten it, select I forgot my password, and then follow the instructions to recover your account.
7. Review the privacy statement summary, and then select Next.
8. Select your Sign-in and security preferences. 
9. Check out how you look on Xbox, and then select Next.
10. Choose your colour, and then select Next.
Note: The preference that you're currently using at home appears with a checked box.
11. Press the Xbox button on your controller to return to the Home screen.

Message 109 of 357 (2,438 Views)

Re: Dragon Age Keep import & Golden Nug issues

[ Edited ]
★★★★ Apprentice

Maybe my solution only works for PC and not other platforms. A pity Frown

 

If you are on PC, then:

 

Did you complete all of the steps, including restarting the game?
Is your anti-virus turned off?

 

Also, on PC you can try running Command Prompt (CMD.exe) as an administrator and run the following commands. Plese note, that this particular solution was offered by beetle_rus on my local answers.ea forum, so all credit goes to them. It did not help me, but maybe it will help you.

 

ipconfig /flushdns (press enter)
ipconfig /registerdns (press enter)
ipconfig /release (press enter)
ipconfig /renew (press enter)
netsh winsock reset (press enter)

Restart your PC

Try starting a new game

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