July 2017 - last edited July 2018 by EA_Mai
Getting your world state into Dragon Age: Inquisition is easy. Just follow the steps below, and you'll be good to go!
Setup
Before you start Inquisition, there are a few steps you need to complete first:
1. Make sure you are logged in to your EA (formerly Origin) account on your PC or console (whichever platform you are using to play the game). For PC players, ensure that your antivirus software is not blocking your EA account from running. This may mean you'll have to disable it temporarily.
2. If you are playing on console, you must make sure your EA (Origin) account is linked to your gamertag. To do this, follow the instructions here. If you've already set up your world state using another EA (Origin) account than the one linked to your gamertag, here's how to fix that issue.
3. If you're not sure if your gamertag is linked to your EA (Origin) account, the Keep will tell you. Here's how:
The account check page will appear immediately after logging in to the Keep. You'll see something that looks like this:
Underneath where it says 'Connected Personas,' you'll be able to see linked accounts to the Keep. One will always be linked under PC (that's your Keep account). If you are playing on a console and your gamertag doesn't appear on this screen, you will need to try connecting your gamertag to your EA (Origin) account again.
4. If you're playing a digital copy, please wait for the game to finish downloading before starting to play. If you start a new game before the download is done, you may not be prompted to use a custom world state.
PC
1. Export the world state you wish to use in Inquisition. For a detailed explanation of how to do so, check out the World State Manager Tutorial. Ensure that your computer is connected to the internet during this process. Please note the time stamp on your exported world state.
2. Make sure you have Origin open and running.
3. Open up Inquisition and select 'New Game' to begin.
4. Select your Inquisitor's race, class, and your preferred game difficulty.
5. After you've completed these steps, you'll be prompted to import your world state into the game. Hit 'Yes' to import.
6. Once your world state has been imported, check to make sure the time stamp in the game matches the one shown in the Keep.
7. Click 'Confirm' to complete the import of your custom world state.
8. Proceed through the rest of the start-up process and then start playing!
Xbox
1. Export the world state you wish to use in Inquisition. For a detailed explanation of how to do so, check out the World State Manager Tutorial. Ensure that your Xbox is connected to the internet during this process. You may disconnect after. Please note the time stamp on your exported world state.
2. Press Y at the menu to log in to your EA (Origin) account.
3. Open up Inquisition and select 'New Game' to begin.
4. Select your Inquisitor's race, class, and your preferred game difficulty.
5. After you've completed these steps, you'll be prompted to import your world state into the game. Hit 'A' to import.
6. Once your world state has been imported, check to make sure the time stamp in the game matches the one shown in the Keep.
7. Press 'A' to finish importing your custom world state.
8. Proceed through the rest of the start-up process and start playing!
PlayStation
1. Export the world state you wish to use in Inquisition. For a detailed explanation of how to do so, check out the World State Manager Tutorial. Ensure that your PlayStation is connected to the internet during this process. You may disconnect after. Please note the time stamp on your exported world state.
2. Hit triangle at the menu to log in to your EA (Origin) account.
3. Open up Inquisition and select 'New Game' to begin.
4. Select your Inquisitor's race, class, and your preferred game difficulty.
5. After you've completed these steps, you'll be prompted to import your world state into the game. Hit 'X' to import.
6. Once your world state has been imported, check to make sure the time stamp in the game matches the one shown in the Keep.
7. Press 'X' to complete the import of your custom world state.
8. Proceed through the rest of the start-up process and start playing!
Troubleshooting
If you are prompted to load a default world state instead of a custom one into the game, please ensure you have followed all the steps in the Setup section of this tutorial before trying again.
Here's what to do if:
You should also make sure that:
If you're still having trouble importing your game, click Contact us to request help from an EA Advisor.
You can also get help from your fellow players here on Answers HQ or tweet @DragonAgeKeep.
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July 2017
Learn how to customize and manage world states using the Tapestry in Dragon Age Keep.
The World State section allows you to manage up to 10 world states. You can find it in the slide-out menu on the left side of the Keep.
Editable States
You can organize and customize your world states here. The world state currently loaded in the Tapestry will appear in the slot above your editable states. In the gallery of world states below, a red flag signifies which state is loaded into the Keep at that moment.
Opening an Editable State
To view a world state, click on it and a pop-up will appear. Here, you can customize your world state's title, description, and other actions.
Sharing a World State
Share a selected world state with your Keep friends. You can add friends in the Friends section in the right-hand menu of the Keep.
If you receive a world state from a friend, it will show up under the 'Shared States' section of the World State Manager. You will also receive a notification.
Loading a World State Into the Keep
Once you've decided on a world state to modify or export to Inquisition, you can load it into the Tapestry by either opening the selected world state and clicking 'Load in the Keep,' or dragging the world state to the top slot, and pressing 'Edit in Tapestry.' This action will take you back to the Tapestry.
Playthrough States
After you start playing Dragon Age: Inquisition, your choices in the game will be uploaded to the Keep. This tab will load your saved games fromInquisition into the available slots in this section. Playthrough states will appear after you've finished character creation in the game.
Shared States
You can view all the world states friends have shared with you in this tab. Each slot will indicate the name of the world state, the username of the friend that shared it, and the option to copy the world state to an editable slot.
Still have questions? Hit that 'New Post' button here on AHQ or tweet @DragonAgeKeep.
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July 2017
Here's how to use Dragon Age Keep to check that you've successfully exported your choices into Inquisition.
Playthrough states appear once you've successfully exported a world state into Dragon Age: Inquisition and have finished character creation.
These states contain both the world state you exported to the game and the decisions you've made so far in Inquisition.
If the decisions aren't correct, please try exporting your world state again making sure you follow the step-by-step instructions in our exporting guide.
Still have questions? Select the 'New post' here on Answers HQ or tweet @DragonAgeKeep.
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July 2017
Check here for steps to try if your custom heroes, achievements, or rewards from Dragon Age: Origins and/or Dragon Age II aren’t appearing in the Keep.
Please keep in mind that it may take some time for your heroes to appear in the Keep, especially during busy periods.
Use the same EA (formerly Origin) account on the Keep as the one you’re trying to sync with in-game
You must use the same EA (Origin) account on the Keep as in the game. If you’re using a different account, the Keep will not be able to connect to sync your game data.
Use the latest patch version for both games
You must be using the latest patch version (1.05 for DAO, 1.04 for DA2).
Enable data uploading from the Options menu in-game
To get your data to sync with the Keep on all platforms, make sure that you’ve set your character profiles to upload in the options menu from in-game. You can do this by launching the game, opening the save you want to sync from, and checking that the option to upload character profiles is on.
To force your character to sync, you can try un-equipping an item from your character, saving your game, re-equipping the item and then saving again to force a sync.
Disable the developer console on PC
If you ever enabled the developer console in the past (this may have been done automatically by enabling mods) or currently have it enabled, this will block your data from syncing. You will need to disable it to sync with the Keep. Also, try loading the character without any active or installed mods.
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July 2017 - last edited July 2017
If you encounter anything preventing you from using the Keep, try these troubleshooting steps first.
If those steps don't work, you can also try:
If you have other questions, check out the Dragon Age Keep FAQ or send us a note on Twitter @dragonagekeep.
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July 2017
Here’s how you can use the Keep to relive past choices, discover new possibilities, and share your unique Dragon Age history with friends.
The Keep and Dragon Age: Inquisition
How do I get my world state from the Keep into the game?
For a list of step-by-step instructions, check out our comprehensive guide to exporting your world state. You can also use the Keep to double check that you've exported your world state correctly, and here's how.
I've finished my playthrough of Inquisition. If I export a different world state to use in a new game, will that mess up my previous playthrough?
Exporting another world state for use in a new game won't have any effect on previous games. You can even have multiple games going at the same time based on different world states. Just make sure you've saved your existing game before starting a new one.
Will my Dragon Age: Inquisition playthrough decisions be directly imported into the Keep, or will I have to go back and select them again?
If you are online while playing Dragon Age: Inquisition (or the next time you go online), your story choices will be sent to the Keep.
Do I need to use the Keep before playing Dragon Age: Inquisition?
Visiting the Keep is not mandatory before playing Inquisition. There is a default World State in the game that will load if you haven’t exported one from the Keep. But if you would like Inquisition to reflect your existing Dragon Age universe, it is recommended you visit the Keep first.
Does every choice in the Keep impact Dragon Age: Inquisition?
Not every choice will impact your playthrough of Dragon Age: Inquisition. However, this means we can accommodate importing for future Dragon Age titles.
I can't import my world state due to 'Family Settings' (Xbox only). How do I fix this?
Please check your privacy setting and make sure that Share outside of Xbox Live is turned on. Then go through the new game start again and you should be able to import your world state from the Keep.
Using the DA Keep: Tech Specs
Are there any browser requirements for the Keep?
The Keep works for most modern browsers. However, we do recommend visiting the site using Chrome on your desktop computer for your first time visit, as it seems to work best there.
For the best experience with Dragon Age Keep, we recommend using one of these browsers and/or devices to visit the site:
For PC or Mac:
For mobile or tablet devices:
For consoles:
The Keep will not work well on the following browsers/devices*:
*NOTE: This does not mean you won't be able to import a world state to these platforms or consoles. It's just important to note that their browsers do not have adequate HTML5 support so you may not be able to see the Keep as it was intended. You are still able to create your world states on a different device and export it to play on Xbox 360 or PS3.
The ISS (Interactive Story Summary) is not supported on the following browsers/devices*:
*NOTE: You can still use the Keep on these platforms, you will just have to use another browser or device to watch the ISS.
Is there a way to access the Keep offline?
Unfortunately not. However, you don’t have to be online for very long to create your World State and upload it to Dragon Age: Inquisition. Once that’s complete, you can disconnect from the internet and start playing the game.
Does the Keep work on tablet and other mobile devices?
Yes! You can take the Keep with you on the go for instant world state creation and changes.
I'm having trouble accessing the Keep due to errors or other technical issues, what can I do?
Please give our troubleshooting steps a try. If those don't work, tweet us @DragonAgeKeep.
Saves and World States
Can I directly import saves into the Keep?
Unfortunately you won’t be able to directly import saves from DAO or DA2. However, over 300 choices are accounted for in the Keep, so you’ll be able to recreate your Dragon Age universe down to the details.
What about if I played all Dragon Age games/DLCs on the same platform?
It still won’t direct import. But, if you played different Dragon Age games or DLCs on different platforms then the intention is for the Keep to recognize that regardless of how/where/what/when you played. However, you do not need to have played the DLCs to set any choices on Keep related to them.
How will Dragon Age: Inquisition know what choices I have made in the Keep?
There is a World State Manager in the Keep that allows you to mark a World State for import into Inquisition with the click of a button. When you start a new game in Dragon Age: Inquisition you will then have an option to import from Keep. It’s that easy!
Can I have more than one world state?
Yes, you can create and save up to 10 unique world states in the Keep. So for example, if you want to create a Darkest Timeline where everyone dies, you can.
Are there explanations/context for choices?
Yes, there will be some information available to help newcomers or to jog your memory when making a choice in the Keep. If you click on the '?' button for each choice, it will provide context and let you know what happened in that particular plot. But if you'd like some more information than what the context provides, here are some great external resources to check out:
Can I share my world states with people not on my Friends List?
You'll have to add a friend first to share your world state with them. If you've set up your world state on one Origin account and you'd like to use another, you can use the sharing feature in the Keep to move your world state to a new account.
Your Heroes
Is there a character creator?
Sadly not. The Keep will attempt to recognize your Wardens and Hawkes from previous playthroughs so they can be reflected as part of your history, but you won’t be able to edit appearances or customize new characters.
Wait, so I’ll be able to see my Wardens and Hawkes in the Keep?
Yes, but it’s only a 2D image that is uploaded to the site to act as an avatar for your hero. No other character data is imported into the Keep. We should mention that importing your custom Warden or Hawke will not have any impact on Inquisition. You can switch from one of the defaults in the Keep to your custom Warden or Hawke at anytime.
Will the Keep take classes/specializations into account for my hero?
Classes, race, gender, and origin story are taken into account for your hero, yes. However, specializations are not. As the Keep continues to grow and evolve, it may be something added in the future, but currently its focus is on hero data that impacts the world choices.
Why are my heroes/accomplishments not showing up?
We're working hard to smooth out any remaining issues with the syncing feature. Go here to learn how to check syncing on your account.
Other Keep Questions
Do I have to pay to use the Keep?
The Keep is online only and is free for everyone. All you need is an EA (formerly Origin) account ID to log in.
For more information and updates, follow us on Twitter @DragonAgeKeep.
If you need assistance with anything Keep-related, please tweet us with the tag #keephelp!
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July 2017
Dragon Age Inquisition Tapestry & Heroes
ISS (Interactive Story Summary)
Specific to a Certain Device/Browser/OS
Syncing, Sharing, and World States
Hero and Career Sections
Tapestry and Miscellaneous
If you find any bugs or know of an issue not on this list, please let us know on Twitter @dragonagekeep.
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July 2018
After using the Keep to set up your world state for Dragon Age: Inquisition, you may discover that you have done all the work on the wrong EA Account and have no way to import the world state to your game. This can be worked around by making your two accounts "Friends" and then sharing the world state between accounts.
(Ideally before using The Keep, you'll have checked which account you'll be using to play Dragon Age: Inquisition. If you're planning to play on a console, you may want to check if your Gamertag or PlayStation™Network online ID is connected to the right EA Account.)
Here are the full instructions:
If you have your Keep data on your preferred EA Account but find that your console is using a different EA Account, you can take that console account and update its email address by following this guide: Switching emails from one EA Account to another.