December 2019
So I tried to start a new Dragon Age Inquisition story. Naturally I wanted to load the custom world state from Dragon Age Keep. So as I tried to load it, there was only "default" world state available. I naturally hit the button to go to the "Keep" so I could figure out the issue. I logged in and then when I went to the tapestry I got the "Oops Something Went Wrong" Reload/retry error. And yes I tried doing just that a number of times. No help. I tried using different browsers, clearing cache, logging out/in again and nothing helped. I even contacted the customer support chat to see if they had some way of "fixing" the issue. NOPE. Big waste of my time and the guy I was talking with.
The problem isn't on my end, I know this because of everything I tried. Now as to why the Keep isn't working I don't know. Yes I can play the game but having to use "default" when I could/should be able to load in the tapestry so that the game knows all the important things I "did" in the previous games. Nothing I can do except put this up on the forums and hope it cross' whoever's eyes that are responsible for the "Dragon Age Keep" web page working.
December 2019
Yea, it's been down pretty much all day. I've been sitting and waiting for a Livechat for almost 2 hours and I've done everything I could possibly do to fix it myself. It seems it's a server thing on their end since it's down and nothing is syncing up (which would cause the error). Hopefully they fix it soon.
December 2019
Hey, I"ve got a live chat agent on the line now. They hadn't heard about any issues, but they're looking into it on their side. I'll update as I can.