Re: Dragon Age Keep Not Working 2019

by EA_Darko
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Dragon Age Keep Not Working 2019

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★★ Novice

Every time that I try to load the keep a message appears saying, “Oops an error occurred.” I’ve already tried reloading the page multiple times to no avail. So, is there anything I can do to fix this or do I just have to wait for EA to fix the issue.

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Re: Dragon Age Keep Not Working 2019

★★★ Novice

Now working! Standard smile

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Re: Dragon Age Keep Not Working 2019

Community Manager

Hey @YsmirWulfharth when this issue occurs it generally can be fixed by logging out and then back in again.

 

If that does not help can you try using a different browser and clearing your browser cache.

 

Let me know how you get on.

 

Darko

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Message 2 of 61 (9,457 Views)
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Re: Dragon Age Keep Not Working 2019

★★★ Novice

Hi

 

I have this issue also.

 

Tried 3 different browsers, clearing caches, logging in and out again but without success.

Seems to be a problem with EA servers?

 

J

Message 3 of 61 (9,441 Views)

Re: Dragon Age Keep Not Working 2019

★ Novice

Same here. I tried all browsers and cleared cashes. Seems like it's just not working. :/ Good to know I'm not alone though. :D

Message 4 of 61 (9,410 Views)

Re: Dragon Age Keep Not Working 2019

Community Manager

Hey all, we've raised this with the team and they are investigating.

 

As soon as we have any further info we will share it.


Thanks for your patience.


Darko

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Re: Dragon Age Keep Not Working 2019

★★★ Novice

Now working! Standard smile

Message 6 of 61 (9,365 Views)
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Re: Dragon Age Keep Not Working 2019

Community Manager

That's great to hear @FreyCubed.


Enjoy your gaming and have a good day.


Darko

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Message 7 of 61 (9,349 Views)
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Re: Dragon Age Keep Not Working 2019

★★★ Newbie

It's not working again. When I load the page it says "Internal Server Error."

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Re: Dragon Age Keep Not Working 2019

★★ Novice
@YsmirWulfharth I encountered that problem today, hopefully tomorrow it Will work?
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Re: Dragon Age Keep Not Working 2019

★★★ Newbie
@Ria333 Happened to me as well.
Message 10 of 61 (9,006 Views)