Dragon Age Inquisition won't start on PC

by elaiwins1
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Original Post

Re: Dragon Age Inquisition won't start on PC

★★ Novice

Four days I have been wasting my valuable time trying to get this damn game to run, 86 hours into the game, and i'm pretty sure the last update is responsible, I am beyond pissed, non of any of the solutions I have found online have worked.   I expect more for my hard earned $80.

 

http://hastebin.com/tabokodefa.tex

Message 21 of 101 (24,952 Views)

Re: Dragon Age Inquisition won't start on PC

★★ Novice

I run Windows 7, recently had this problem after the patch like many others, and took two steps to fixing it.

1) There seemed to be an issue with the ActivationUI getting stuck. I tried setting it to run as Administrator and it worked for one launch but not again.

2) I found a number of redundant entries for Dragon Age Inquisition in the windows firewall. I generally don't run a software firewall at all and am unsure why the Windows one was on but I turned it off and have had no problems running DA:I ever since.

 

I can't say if the admin flag on ActivationUI (the one in the Dragon Age folder) made a difference but everything's worked just fine since I turned off the firewall. I removed the Dragon Age entries from the registry for cleanup but I don't think that is necessary and mucking around in the registry can easily cause more harm than good.

 

If dropping the software firewall fixes it for anyone else and there are security concerns, hardware firewalls or even just NAT enabled routers are as good if not better overall than the build-in software. Source: Employed in ISP/Carrier security/infrastructure 2006-2015

 

Should these easily reverted steps fix the problem for you, please spread the word.

Message 22 of 101 (24,912 Views)

Re: Dragon Age Inquisition won't start on PC

★★ Novice

What Do I have to do to get help playing this game I payed for last year?

Message 23 of 101 (24,885 Views)

Re: Dragon Age Inquisition won't start on PC

★★ Novice

How about some help, game will not launch, just about fed up with this bs.

 

http://hastebin.com/tabokodefa.tex

Message 24 of 101 (24,793 Views)

Re: Dragon Age Inquisition won't start on PC

★★ Novice

3 hours of EA phone support got me to do a clean boot of windows 7

 

https://support.microsoft.com/en-us/kb/929135

 

after the clean boot, I found the update file "cas_01.cas" to be corrupted, and could not be deleted until chdsk was run, then I updated Dragon Age Inquisition, and after 12 days I can now finally play the game.

 

hope this helps somebody

Message 25 of 101 (24,727 Views)

Re: Dragon Age Inquisition won't start on PC

★★★ Newbie

I have restalled the game, It started once, but have not been able to

 

 

http://hastebin.com/iluvanadom.tex

Message 26 of 101 (24,666 Views)

Re: Dragon Age Inquisition won't start on PC

★★★★★ Expert

@npmeyer 

 

There were only two things that caught my attention in your DxDiag report.  First, it is now June, and your video graphics driver is seven months old.  That seems very old, but so is your graphics card.

 

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 5800 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6899)
  Driver Attributes: Final Retail
   Driver Date/Size: 11/21/2014 04:44:20, 1348928 bytes
        WHQL Logo'd: Yes

 

The other thing I saw was that you have two different audio processors enabled, which often causes conflicts.  One of those has five year old drivers.  You much choose only one and disable the other, then be sure to have the newest audio driver you can find and install. 

 

Message 27 of 101 (24,662 Views)

Re: Dragon Age Inquisition won't start on PC

★★★★★ Expert

@npmeyer 

 

I had a suggestion for you.  Did you read it ? 

 

 

Message 28 of 101 (24,635 Views)

Re: Dragon Age Inquisition won't start on PC

★★★ Newbie

http://hastebin.com/avayegesaj.tex Here's system specs

My DA: I won't launch. It says syncing and then nothing. It shows up on the task manager for a brief moment then disappears. I've tried re-installing both origin and DA: I as well as doing it in offline mode. I've tried updating drivers and optimizing settings in GeForce Experience. I've tried running the game without updates. I've tried running the game with updates. I've tried disabling the Origin overlays. Alas I can't get it to work. I need help.

Message 29 of 101 (24,342 Views)

Re: Dragon Age Inquisition won't start on PC

★ Novice

how did you find out the "cas_01.cas" file was corrupted?

Message 30 of 101 (24,234 Views)