Dragon Age Inquisition won't connect to the Dragon Age Servers

[ilovelondon101]

Have people with this problem changed the email address address linked to there Origin account in the past?

[CrystaJenn]

I haven't.

[ISDJudicator]

Love how this isn't getting any more updates, and people who have been told EA would call them and see about assisting them with the issue are STILL waiting hours later.

My game is telling me to log in to Origin, when I already am, meaning I pretty much HAVE to play with a default world state if I want to play, but nothing will be uploaded to the Keep, my account, etc.

Horrible customer service, and I love how since I preordered, I'm not eligible for a refund. Slippery arsehats.

At least I have ORAS to play tomorrow- maybe by the time I beat the game EA will say they have some headway on this issue. 

[ilovelondon101]

you should be able to get a refund if you got it from Origin  -  https://www.origin.com/en-gb/great-game-guarantee-terms

[Baronesa1980]

That is interesting Zeratx... I hope that they can fix this issue then.

[ISDJudicator]

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@ilovelondon101 wrote:

you should be able to get a refund if you got it from Origin  -  https://www.origin.com/en-gb/great-game-guarantee-terms

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I tried looking to see if I could and it said I don't qualify for any refunds via the guarantee. 

[LostSigil]

@ilovelondon101 - I did several months ago...I found I had 2 Origin accounts, and the one I use (which is the one I purchased DAI with) didn't have my Dragon Age content for the Keep...I changed my email for this account while getting that issue resolved, as one of the suggestions I received required it...

[ChronicGenius]

So I have been trying for days to solve the issue and I am now able to get connected to the servers, thanks to EA tech support. Apparently some antiviruses still run in the background when disabled. Unistall your antivirus of choice, restart, load up. It works, for at least my particular issue. After a reinstall, it should work fine.

[LostSigil]

Well that worked for me, but as not everyone having the issue seems to be able to resolve it the same way I'm hoping people will continue to look at this thread and the others until all of their connection issues are resolved, especially console users who as of yet haven't had many options they could try...I hope EA continues to work on resolving this...now, today I've just started having the Direct X issue...one thing fixed, something new breaks it seems...

[Sibylance-tan]

@bsync I also downloaded a digital copy, though it was from the Xbox Live store on my Xbox One. Same exact thing. Bought and downloaded the game no problem. Access the Keep online with no trouble and unable to connect to Dragon Age servers. Ugh.