Re: Dragon Age Inquisition Won't Launch

by EA_Shepard
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Original Post

Re: Dragon Age Inquisition Won't Launch

★★ Apprentice
@EA_Shepard Well, after clean boot, clear cache, removing temp files, numerous restarts including safe boot, setting UAC to minimum and back, I got these results:

EC: -36585994 ID: 572084fc-ace6-4b68-83d6-8f12e0660e6c
EC: 8 ID: 5e3c9da7-68b0-48ae-85a8-4c25ff85ecf5
2 Infinite "Launching Game"
EC: 53817 ID: a403d1ec-6b4a-4f74-b829-d848327a1a79
2 "Preparing Game" followed by the EA App running in the background with nothing to show, not even a tray icon

So yeah, it is not solved Frown
Message 41 of 50 (1,025 Views)

Re: Dragon Age Inquisition Won't Launch

★★ Apprentice
@EA_Shepard Funny story: My internet connection decided to have a stroke randomly. It got incredibly laggy and both the download and upload speeds got reduced to approx. 5% of their normal value, in my case that means a 3 mbps connection... Then I swiftly decided to try to launch the game AND IT WORKED. I got in!!

Now my internet is back to normal and I still have access to the game...

I don't believe in these kind of coincidences, so maybe there's a technical explanation? Something done on your end? How could a rare ISP stroke grant me access to the game and then let me keep it?
Message 42 of 50 (994 Views)

Re: Dragon Age Inquisition Won't Launch

Community Manager

@andresdecide Hey, honestly I am not sure why unless the issue with the ISP was blocking a connection which some have before, and when systems were restored on their end an update happened. I had not changed anything on my end to get it to work. DAI is doesn't have an online access or anything so besides replacing the entire game, no changes here would have been made to resolve it.

EA_ShepardAHQ


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Message 43 of 50 (3,524 Views)

Re: Dragon Age Inquisition Won't Launch

★★ Apprentice
@EA_Shepard I guess it will remain a mystery for now... I noticed none of my cloud saves were restored (and I think there should be cloud saves?), so I was thinking that was the solution at the end... But if nothing was changed on your end, I'll stick with the ISP theory... Thank you and @holger1405 for all your aid! Hopefully all the steps in this thread will help people in the future :D
Message 44 of 50 (873 Views)

Re: Dragon Age Inquisition Won't Launch

★★ Novice

por favor dime como hiciste? soy de argentina y tengo tu mismo problema y solo me pasa con dragon age inquisition es por un problema de los saves? años atras tenia mis partidas con saves y ahora que quiero jugarlo no me carga el juego se me queda igual que a vos

 

Message 45 of 50 (609 Views)

Re: Dragon Age Inquisition Won't Launch

★★ Novice

perdón quise decir que mis viejos saves estaban con mods tiene eso algo que ver? quizás se guardan en la nube los saves y se crashea de alguna manera? estoy hace días intentando querer solucionarlo

 

 

Message 46 of 50 (607 Views)

Re: Dragon Age Inquisition Won't Launch

Community Manager

@41761077016714 Mods can play a big part because they are not officially EA-licensed. If you have mods, they need to be deleted, and then test it.

 

If it continues to happen, you need to remove the saves and start over fresh.

EA_ShepardAHQ


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Message 47 of 50 (601 Views)

Re: Dragon Age Inquisition Won't Launch

★★ Novice

@andresdecide Hey any update on this? I’m in this same boat with EA app not launching the game. If you found a solution please lmk 

Message 48 of 50 (199 Views)

Re: Dragon Age Inquisition Won't Launch

[ Edited ]

@dragonassasin2 

 

There can be many different reasons why the game does not start for you.

If you want to troubleshot this, create a new thread in the DAi section.

Attach a DxDiag in text file format. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

Please answer the following questions in your OP:
Do you use Mods?

Do you get a error message?

What version number has your EA app?

(Please don't create multiple posts for the same problem, thanks!)

+++++++++++++++++++++++++++++++++++++++++++++++++++++
This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Individual science fiction stories may seem as trivial as ever to the blinder critics and philosophers of today - but the core of science fiction, its essence has become crucial to our salvation if we are to be saved at all.
Isaac Asimov
Message 49 of 50 (187 Views)

Re: Dragon Age Inquisition Won't Launch

Community Manager

@dragonassasin2 

 

I wanted to follow up on this thread to see if you're still experiencing issues with the game. If you need any further assistance, please let us know!


Thanks!

EA_ShepardAHQ


Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 50 of 50 (159 Views)