Dragon Age Inquisition; Black screen into a force restart (quad core)

[gudanzuki]

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@Gorath_the_Elder wrote:

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@gudanzuki wrote:

I guess I will have to wait then, Thank you .

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Are you running any thermal monitor to track potential internal heating?  If not, you should download one and install it.  There are quite a number available for free from Major Geeks, for instance. 

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Yes i have, and the internal heat isn't the problem, it doesnt get past 65c while playing. 

Thank you for pointing that out tho, it might be the problem for other users.

[Nybrattet]

I got the same problem, except it happens aprox. once every 2 hours. Got the newest AMD drivers. No difference if I use Dx11 or Mantle.

What most annoing is you are force to do a forced restart of your computer. I've many harddrives that way.

I7-3930k

16gb ram

AMD R290

Win7 64bit

[Darthus]

I had this issue very persistently. The only thing that resolved it was when I did two things, a verify of the game files, and lowered Ambient Occlusion from HBAO to SSAO. I believe the latter is what did it, other people in other threads said this stopped it for them as well. I haven't had a restart in the past about 5 hours of gameplay when they used to happen every 10 minutes.

[EA_David]

Thanks for the post, Darthus. Just out of interest, what card/rig are you using?

Edit:Checked posting history: "quad core i5-750, GTX 970 and 8GB Ram"

[Aelrikom]

I'm getting this issue as well. Both monitors will go black and forces me restart. I've noticed it happens durring combat and mostly while completing fade rifts.

i5-4670K
GTX 970
8GB of RAM

I've reinstalled the game and Nvidia drivers several times and it doesn't fix anything.

[gudanzuki]

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@Darthus wrote:

I had this issue very persistently. The only thing that resolved it was when I did two things, a verify of the game files, and lowered Ambient Occlusion from HBAO to SSAO. I believe the latter is what did it, other people in other threads said this stopped it for them as well. I haven't had a restart in the past about 5 hours of gameplay when they used to happen every 10 minutes.

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I have done that , and was able to play for approx 2 hours, and then it crashed again.

[Nybrattet]

I've noticed no patterns in the black screen crashes. Sometimes is during a rift or a cutsceene, sometimes it's when looking at gear/skills. I hope there will be a patch soon to fix this issue.

[skeelo211]

Similar crash for me. Game will run great for a while, then will crash and power down reboot is needed.

System is,
I7 3770
win7 64
nvidia geforce 970 gtx
16gigs ram

[Reinsol70]

Seems to be a problem related to the GTX 970, or possibly just with conflicts in the high/ultra. I purchased a GTX 970 this morning so I could play at highter settings and I'm having some constant black screen crashes about halfway through closing a rift. Location of the rift doesn't seem to be making a difference.

As an FYI I played the game for 10+ hrs. on my GTX 660 with not a single crash, stutter or slowdown. Just low graphics settings. I also stress tested the GTX 970 for over an hour just incase it was a video card problem but didn't have a single issue.

• Processor: Intel(R) Core(TM) i7-2700K CPU @ 3.50GHz (8 CPUs), ~3.8GHz
• Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)
• 16GB Ram
• NVIDIA GeForce GTX 970

[Reinsol70]

UPDATE: I tried chaning the following:

• Ambient Occlusion to SSAO (from (HBAO Full)
• Effects Quality to High (from Ultra)
• Mesh Quality to High (from Ultra)
• Post Processing Qualith to High (from Ultra)
• Tesselation Quality to Medium (from Ultra)

For the ost part Amient Occlusion seems to play the biggest part in my crashes as I had indipendently changed some of the settings previously to incrase to a steady frame-rate in some of the busier areas. Changing to SSAO seems to have temporarilty resolved the crash as I completed two rifts with no issues at all. Good enough for now until a patch comes out, I'll advise if anything changes.