Re: Credit card verification failed

by EA_Kristi
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Credit card verification failed

★★★ Newbie

Hello,

 

I recieved an email that my credit was not able to be taken and updated the proper information.  Can you assist? I tried to call find out what the problem is and have dated the site so my preorder can be approved. 

 

Thanks,

 

Robert Heaney

 

There is a problem with your order

 

There seems to be an issue with your payment method that prevented this order from going through.

 

Please click here to update your payment information so that we may retry billing on this order

 

Thanks very much for shopping with Origin.

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Accepted Solution

Re: Credit card verification failed

EA Staff

We are generally unable to assist with billing related issues over public forums. From what I can see your order is still in processing, but if you want to be certain nothing is wrong and you will be charged properly, then please contact an Advisor via phone or chat.

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Re: Credit card verification failed

EA Staff

We are generally unable to assist with billing related issues over public forums. From what I can see your order is still in processing, but if you want to be certain nothing is wrong and you will be charged properly, then please contact an Advisor via phone or chat.

Message 2 of 2 (1,004 Views)